点评:WARNING: Aggressive Sales, Irregular Payment Scheme & 20% Penalty Pressure at Olympia Jewellery (Aksu/Antalya)
Warning to all tourists visiting Olympia Jewellery (Barbaros mah. Serik cad. No: 315, Aksu / Antalya).
On 17.08.2026, during an official booked excursion organized by Anex Tour Poland from Limak Limra Hotel, our group was brought to this store by bus. The tour guide announced the visit over the microphone, and once inside, we were isolated from our group and subjected to intense sales pressure. The presentation of stones and negotiations were conducted by a Polish-speaking store representative. Under time pressure and misleading information regarding market value, a transaction of €5,050 was made.
Irregular Payment Scheme: Funds were directed NOT to an official corporate store account, but transferred via wire to a PRIVATE personal bank account in Germany (under the name Regina Manz at Raiffeisen Bank).
Key Facts of the Active Dispute:
No Tour Rep Support & In-Person Refund Refusal: Due to a lack of assistance from the Anex Tour representative, I visited the shop in person the following day (18.08.2026) demanding a full refund. The shop director categorically refused to return the funds, forcing a replacement for other stones whose value was later independently verified to be grossly inflated (less than half the paid amount).
Refused Delivery: The package was NEVER accepted and delivery was formally rejected.
Formal Cancellation: A written statement of contract cancellation due to duress and misleading information was issued.
Unjustified 20% Fee Pressure: Via SMS/WhatsApp, the store representative pressured us, attempting to withhold 20% of the value (approx. €1,000) under alleged costs and threatening forced delivery.
Law Enforcement & Bank Fraud Filed: Criminal reports have been filed with the District Prosecutor's Office / Police (KPP Ostróda, Art. 286 § 1 KK), and formal Fraud/Chargeback claims are active at Credit Agricole Bank.
Tour Operator Complaint: Official consumer rights complaints have been lodged against Anex Tour Poland based on our official tour voucher.
Full refund of €5,050 has been requested. Prospective buyers are strongly advised to verify recipient details and avoid transferring money to private foreign personal bank accounts.
翻译:警告:奥林匹亚珠宝店(阿克苏/安塔利亚)存在强卖行为、付款方式不规范以及20%的罚款压力
致所有前往奥林匹亚珠宝店的游客的警告(地址:安塔利亚省阿克苏区塞里克大街315号,巴尔巴罗斯街区)。
2026年8月17日,在Anex Tour Poland组织的正规旅游团活动中,我们一行人从利马克·利姆拉酒店乘巴士被带到了这家店铺。导游通过麦克风宣布了此次参观安排,而我们进入店内后……我们被单独隔离在团队之外,并面临着巨大的销售压力。珠宝展示及谈判均由一位会说波兰语的门店代表负责。在时间紧迫且市场价值信息存在误导的情况下,我们最终完成了5,050欧元的交易。
异常付款方式:这笔款项并未汇入公司的官方账户,而是通过电汇方式转入了德国的一个私人银行账户(开户人名为Regina Manz,开户银行为Raiffeisen Bank)。当前纠纷的关键事实:
缺乏旅行社代表协助且拒绝当面退款:由于未能得到Anex Tour代表的任何帮助,我于次日(2026年8月18日)亲自前往门店要求全额退款。然而,门店负责人断然拒绝退款,并强制要求我购买其他宝石作为替代。后经独立鉴定证实,这些替代宝石的价值被严重高估——其实际价值还不到我所支付金额的一半。拒收包裹:该包裹从未被接收,且配送请求也被正式拒绝。
正式解约:由于受到胁迫且收到了误导信息,我们正式发出了书面解约声明。
毫无道理的20%费用勒索:商店代表通过短信/WhatsApp向我们施压,试图以所谓的各种费用为由扣除包裹价值的20%(约1,000欧元),并威胁要进行强制配送。执法机构与银行欺诈处理情况:已向地区检察官办公室/警方提交刑事报告(Ostróda警察局,依据《刑法》第286条第1款);同时,Credit Agricole银行也已受理相关的欺诈及拒付投诉。
旅行社投诉事宜:基于我们持有的正式旅游凭证,我们已向波兰Anex Tour旅行社提出了正式的消费者权利投诉。
我们要求全额退款,退款金额共计5,050欧元。强烈建议潜在买家核实收款人信息,切勿向境外的私人银行账户汇款。