点评:There is no doubting that this is a wonderful historic home. But the visit to the Hall is frustratingly compromised by the required guided tour.
While clearly knowledgeable, our tour guide gave us a commentary chock-a-block full of detail (too much, frankly) at a rather breakneck speed that was difficult to absorb or maintain interest.
As soon as our attention was drawn to one item or object we were being directed to look at something else, seconds later. There was no pause or let-up. No opportunity to look at anything on our own. We were led from room to room with no stop. She even began the commentary on certain rooms before we entered them.
Indeed, crucially, the tour guide at no point invited us to ask questions which, based on my experience of other guided house tours elsewhere, was very unusual.
It all felt very rushed, fixed to her agenda, designed to be completed as quickly as possible within an hour, and quite unsatisfying and overwhelming.
As much as we loved the house, the tour was one of the worst-adapted to visitors that we have encountered.
We tried to provide feedback by email. No-one responded.
翻译:毫无疑问,这是一座极具历史价值的精美宅邸。不过,参观过程却因必须参加导览而大打折扣。
虽然我们的导游学识渊博,但他以极快的语速讲解了大量细节信息——说实话,信息量实在过多了,让人难以消化,也难以保持兴趣。
我们的注意力才刚刚集中在某件物品或摆设上,几秒钟后又被引导去注视别的物件。整个讲解过程毫无停顿或间歇可言。完全没有机会自行观看任何东西。我们被领着从一个房间走到另一个房间,中间毫无停顿。甚至在我们进入某些房间之前,她就开始讲解起来。
尤为重要的是,这位导游自始至终都没有让我们提问;以我参加过的其他房屋导览经验来看,这种情况实在非常罕见。
整个参观过程显得极其仓促,完全按照她的计划进行,目的是在一小时内尽快完成,让人感觉既不尽兴又应接不暇。虽然我们很喜欢那栋房子,但这次参观体验却是我们遇到过的对游客照顾最不周到的之一。
我们试图通过邮件反馈意见,但无人回应。