点评:I have rented cars all over the nation and never had an issue until I tried Dollar Rental. I prepaid through Hotwire, had my return flight, paid for their insurance, and was using my debit card — fully aware and fine with the $500 hold they would place. To my surprise, Dollar declined me because Experian denied me based on my credit score.
For context, I’ve always had good credit and never had a repo. I owned two businesses before COVID hit, and although I tried to save them using my savings and credit, one had to close. I’m now two years into recovering financially and rebuilding my credit (currently at 599). Even with all of that, it was embarrassing being turned away like that, especially at my age (over 40) and with no history of issues renting cars.
I ended up going to Alamo, where I explained what happened. The manager told me, “We are in the business to rent cars, not check your credit,” and got me taken care of immediately. That one sentence said it all.
Dollar has lost my business forever. I will never rent from them again, and from here on out, Alamo will be my go-to rental company
翻译:我在全国各地租车,从来没有遇到过任何问题,直到我尝试了 Dollar Rental。我通过 Hotwire 预付了车款,订了返程机票,支付了他们的保险,并且用的是借记卡——我完全清楚并且同意他们会扣留 500 美元。令我惊讶的是,Dollar Rental 拒绝了我,因为 Experian 因为我的信用评分而拒绝了我。
我的信用记录一直很好,从来没有发生过回购。在新冠疫情爆发之前,我拥有两家公司,尽管我试图用积蓄和信用额度来挽救它们,但其中一家不得不关门大吉。现在,我已经花了两年时间恢复财务状况,重建信用(目前信用评分为 599)。即便如此,被这样拒之门外还是很尴尬,尤其是在我这个年纪(超过 40 岁),而且之前没有任何租车问题的情况下。
我最终去了 Alamo,在那里我解释了事情的经过。经理告诉我:“我们是来租车的,不是来查信用的。” 然后我很快就得到了处理。这句话说明了一切。
Dollar 永远失去了我的生意。我再也不会在他们那里租车了,以后我只能选择 Alamo 租车了。