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Europcar Deception
Europcar的点评
点评：Europcar Deception
1. Quoted the GUARANTEED price to pay on pick-up was EUR 159.84 ($260.19). I filled in all the information requested on-line for a quick pick-up of the car which
for other agencies I have used simply means showing your driver's licence and credit card and I get handed the keys. It took over an hour to get the car from Europcar with much discussion about the insurance. I had already put all the information on line declining the extra insurance.
2. I brought a letter from the credit card's insurance company stating the name of the card (which was the card I booked the reservation on and which I had with
me), that it had full world-wide coverage-(the company wrote the letter knowing the request was for the rental to be used in Ireland and Northern Ireland), and the length of coverage-48 days (I only rented for 5 days). The added insurance was not required but the agent refused to give me the car unless I took out their
insurance.
3. On picking up the car I was told there would also be an added charge if I drove to Northern Ireland even though there was to be unlimited milage on the car
4. Final cost for the rental was Euro 423.59 + 34.05 (for drive to Northern Ireland )($736.34). Almost 3 TIMES the initial quoted price.
5. Return of the car at Dublin airport is near impossible. There is no signage for where to go. Google maps was unhelpful and after the 3 go rounds and 3 different inquiries a policeman directed us to Parking lot C. It took 55 minutes to return the car.
6. The company deceives customers. I spoke with my sister on my return from Ireland and she had the same experience with Europcar as did my brother. None of us will ever again use this company and I now advise any of my colleagues and acquaintances to avoid using Europcar.
1. Quoted the GUARANTEED price to pay on pick-up was EUR 159.84 ($260.19). I filled in all the information requested on-line for a quick pick-up of the car which
for other agencies I have used simply means showing your driver's licence and credit card and I get handed the keys. It took over an hour to get the car from Europcar with much discussion about the insurance. I had already put all the information on line declining the extra insurance.
2. I brought a letter from the credit card's insurance company stating the name of the card (which was the card I booked the reservation on and which I had with
me), that it had full world-wide coverage-(the company wrote the letter knowing the request was for the rental to be used in Ireland and Northern Ireland), and the length of coverage-48 days (I only rented for 5 days). The added insurance was not required but the agent refused to give me the car unless I took out their
insurance.
3. On picking up the car I was told there would also be an added charge if I drove to Northern Ireland even though there was to be unlimited milage on the car
4. Final cost for the rental was Euro 423.59 + 34.05 (for drive to Northern Ireland )($736.34). Almost 3 TIMES the initial quoted price.
5. Return of the car at Dublin airport is near impossible. There is no signage for where to go. Google maps was unhelpful and after the 3 go rounds and 3 different inquiries a policeman directed us to Parking lot C. It took 55 minutes to return the car.
6. The company deceives customers. I spoke with my sister on my return from Ireland and she had the same experience with Europcar as did my brother. None of us will ever again use this company and I now advise any of my colleagues and acquaintances to avoid using Europcar.
翻译：Europcar 的欺骗行为
1. 他们承诺取车时支付的保证价格是 159.84 欧元（260.19 美元）。我在线填写了所有信息，以便快速取车。
我之前在其他租车公司租车时，只需出示驾照和信用卡就能拿到车钥匙。然而，从 Europcar 取车却花了一个多小时，期间还就保险问题进行了长时间的讨论。我已经在线填写了所有信息，并且拒绝了额外的保险。
2. 我带了一封信用卡保险公司的信函，信中说明了信用卡名称（正是我预订时使用的那张卡，而且我当时也带着这张卡），并说明该保险提供全球范围的全面保障（该公司写这封信时明知我的租车需求是在爱尔兰和北爱尔兰），以及保障期限——48 天（而我只租了 5 天）。额外的保险并非必需，但工作人员拒绝将车交给我，除非我购买他们的保险。
3. 取车时，我被告知即使租车时承诺不限里程，如果我开车去北爱尔兰，也需要额外付费。
4. 最终租车费用为 423.59 欧元 + 34.05 欧元（开车去北爱尔兰的费用）（736.34 美元）。几乎是最初报价的三倍。
5. 在都柏林机场还车几乎不可能。没有任何指示牌。谷歌地图也帮不上忙，我们绕了三圈，问了三个不同的问题后，才有一位警察指引我们到 C 停车场。还车花了 55 分钟。
6. 这家公司欺骗顾客。我从爱尔兰回来后和姐姐聊起这件事，她和我哥哥在 Europcar 的遭遇一样。我们以后都不会再用这家公司了，我现在也建议我的同事和熟人不要选择 Europcar。
1. 他们承诺取车时支付的保证价格是 159.84 欧元（260.19 美元）。我在线填写了所有信息，以便快速取车。
我之前在其他租车公司租车时，只需出示驾照和信用卡就能拿到车钥匙。然而，从 Europcar 取车却花了一个多小时，期间还就保险问题进行了长时间的讨论。我已经在线填写了所有信息，并且拒绝了额外的保险。
2. 我带了一封信用卡保险公司的信函，信中说明了信用卡名称（正是我预订时使用的那张卡，而且我当时也带着这张卡），并说明该保险提供全球范围的全面保障（该公司写这封信时明知我的租车需求是在爱尔兰和北爱尔兰），以及保障期限——48 天（而我只租了 5 天）。额外的保险并非必需，但工作人员拒绝将车交给我，除非我购买他们的保险。
3. 取车时，我被告知即使租车时承诺不限里程，如果我开车去北爱尔兰，也需要额外付费。
4. 最终租车费用为 423.59 欧元 + 34.05 欧元（开车去北爱尔兰的费用）（736.34 美元）。几乎是最初报价的三倍。
5. 在都柏林机场还车几乎不可能。没有任何指示牌。谷歌地图也帮不上忙，我们绕了三圈，问了三个不同的问题后，才有一位警察指引我们到 C 停车场。还车花了 55 分钟。
6. 这家公司欺骗顾客。我从爱尔兰回来后和姐姐聊起这件事，她和我哥哥在 Europcar 的遭遇一样。我们以后都不会再用这家公司了，我现在也建议我的同事和熟人不要选择 Europcar。
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