Rude manager - 芝麻街乐园 (Langhorne) - Sesame Place Philadelphia - 3177条旅客点评与比价

Heather R

Rude manager

芝麻街乐园的点评

2026年08月08日发布于: 海外

点评：Don’t not get a cabana. Manager in big birds cabana very rude and don’t help to solve problems even after spending over 600 for a cabana they are very fast to refund you your money Instead of trying to help with a problem. We had nine people the ninth person was an infant four months old. Instead of offering counts cabanas two of them for the same price they rather just try to kick you out of the area. Even after we called headquarters to make sure that it was OK to bring the infant who doesn’t get a ticket and is not counted as a number in the park. They told us we cannot have nine people with her and tried to kick us out. I even heard staff talking about us after and using not nice words. I been going there for years with two kids . Never again thank you for ruining our day instead of coming up with a solution.

翻译：千万别预订小屋啊。大鸟度假村的小屋管理员极其无礼，即便我们为预订小屋支付了600多美元，他们也根本不帮忙解决问题；反而迅速给我们退款，而丝毫没有想要协助解决困难的意图。我们一行有九个人，第九个人还是个四个月大的婴儿。他们本可以以相同价格为我们提供两间小屋，却偏偏试图把我们赶出该区域。即便我们已经打电话给总部，确认可以带那个不用买票、也不计入入园人数的婴儿一同入园，他们仍告诉我们不允许有九个人和她在一起，还试图把我们赶走。后来我甚至听到工作人员在背后议论我们，说了些很不礼貌的话。多年来我一直带着两个孩子去那里。以后绝对不会再去了——你们非但没给出解决办法，反而毁了我们的一天，真是多谢了。

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