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Athelstone
Perfect service with zero hassle
Ceylon Travel Guru的点评
点评：We used Ceylon travel guru for two point to point drive services both of which were excellent. The communication to organise the trips was extremely professional - very prompt, courteous and informative. Before the drivers arrived, we were sent lots of information including the car registration and driver details including photos.Both drivers arrived on time and got us to our destinations safely and in comfort. Their vehicles were clean and tidy and they were very friendly and helpful. Just perfect. We were very happy with the cost of the services and there was no pressure whatsoever to extend our spend which we truly appreciated after another slightly unpleasant experience earlier in our trip. The after sales service was also above and beyond our expectations! We received a message checking that we were happy with everything from the company and also, in one instance, from the driver too! We really hope to return to Sri Lanka and there is no doubt in my mind that we will be engaging the services of Ceylon travel guru throughout our trip. My only regret is that we didn't know about them from day 1 of our trip. They just took all the hassle of travel away. I would recommend them in the highest regard.
翻译：我们通过Ceylon Travel Guru安排了两次点对点接送服务，体验都非常出色。整个行程的沟通过程极为专业——回复迅速、礼貌周到且信息详尽。在司机到达前，我们还收到了大量相关信息，包括车辆牌照号以及带有照片的司机资料。两位司机都准时抵达，安全又舒适地把我们送到了目的地。他们的车辆干净整洁，待人也友善且乐于助人。堪称完美。我们对服务价格非常满意，而且完全没有被施压要求增加消费，这点我们深表感激——毕竟在旅程前期我们有过一次不太愉快的经历。售后服务也远远超出了我们的预期！我们不仅收到了公司发来的信息，询问我们是否对一切感到满意，有一次甚至还收到了司机发来的问候！我们真心希望能再次造访斯里兰卡，而且我毫不怀疑这次旅行中我们一定会继续聘请锡兰旅游专家来为我们服务。唯一遗憾的是，我们在行程开始的第一天就不知道有他们的存在。他们帮我们省去了旅行中所有的麻烦。我极力推荐他们！
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