Bad day at the zoo - 休士顿动物园 (休斯顿) - Houston Zoo - 4278条旅客点评与比价

Tim B

Bad day at the zoo

休士顿动物园的点评

2026年07月09日发布于: 海外

点评：Rough day! I drove with my grandsons from out of town. Arrived and it took one hour and forty five minutes to park. We ended up having to park at a near by ER. Then walked for 15 minutes to get to the gate. We were greeted by a young lady who asked if we were looking for tickets. Yes ,I replied. She advised that it was free day but that the park was full and we couldn’t come in. Then advised that we could buy a season pass for I think $198 and come in . So I commented you’re not full then if I can pay a large amount and enter. So we rode the small train to the museum. Can’t take the stroller on the train. I have a bad back from an accident. So now I have to carry my grandson who is 1. By the time we get to the museum I’m struggling with him. We do a short trek into the butterfly exhibit and my back is now killing me we walk inside and I let him down to get some relief. He is wearing shorts a t shirt and thick socks. I was rudely approached by an employee demanding I pick him up because he couldn’t be on the carpeted floor without shoes. I explained he doesn’t have shoes and if he did he would have already kicked them off and lost them and that I’m handicap due to a car crash. That I believe federal law says they are to make accommodations.we went to the museum and within 15 more minutes my back couldn’t take it we had to leave. So we wait 30 minutes at the train pickup but it never comes. So now we have to walk to the depot where the stroller was left. I can barely walk at this point. We find the train parked with a closed sign. He said did you not hear the thunder. I advised yes it thundered twice , no rain and no lighting. After a quarter mile trek back to my vehicle. I don’t know that I will ever go back to the Herman park area. The public relations are horrible.

翻译：真是糟糕的一天！我带着外地的孙子们开车过来。到了之后，停车花了整整一个小时四十五分钟。最后我们不得不把车停在附近的急诊室。然后又走了十五分钟才到大门。一位年轻女士接待了我们，问我们是不是来买票的。我说是的。她告诉我们今天是免费日，但是公园已经满了，我们不能进去。然后她建议我们可以买一张季票，好像是198美元，这样就可以进去了。我当时就说，既然你们没满，那我花这么多钱就能进去了。于是我们坐小火车去了博物馆。但是小火车上不能带婴儿车。我之前出过事故，背不好。所以现在我只能抱着我一岁的孙子。等我们到了博物馆，我已经很吃力了。我们走了一小段路才到蝴蝶展区，我的背就疼得厉害，我们走进去之后，我把他放下来休息一下。他穿着短裤、T恤和厚袜子。一个工作人员态度很差地走过来，要求我抱起他，因为他光着脚不能待在地毯上。我解释说他没有鞋，就算有，他也早就把鞋踢掉了，而且我因为车祸导致残疾。我相信联邦法律规定他们有义务提供便利。我们去了博物馆，结果15分钟后我的背就受不了了，只好离开。我们在火车站等了30分钟，火车却迟迟不来。现在我们只能走到停放婴儿车的车站。我当时几乎走不动路了。我们找到停在那里的火车，上面挂着“暂停运营”的牌子。工作人员问我：“你没听到打雷吗？”我说听到了，打了两声雷，但没有下雨也没有闪电。走了大约四分之一英里回到我的车旁后，我不知道我以后还会不会再去赫尔曼公园附近。那里的公共关系太糟糕了。

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