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Danielle K
End of a Scare-a
Valleyfair by Enchanted Parks的点评
点评：They have ruined Valley Scare.
This used to be our favorite spooky season activity, but I think this year broke us. It was one of the most mis-managed, poorly communicated events I've ever attended. What I THOUGHT my $100+/person ticket bought was an ALL DAY pass. It used to be that you'd show up, pay $X based on what time you were arriving (late arrivals paid less) spend all day in the park, and at some point, the haunted houses opened and the scarers came out- seamless, spooky, and perfect. But, that's not how it works anymore.
Now, they kick everyone out of the park at 5:30 and make the people who paid for ALL DAY get back in line to re-enter the park about an hour later. There are no signs to explain where you are supposed to be, and no warning that you were going to be kicked out of the park for the transition. There was a mile-long line for something called Route 76 (where, I guess part of the park was still open, if you paid extra or something, but the park opened back up before most of those people saw any benefit), and a lot of people got confused and got into that line- not knowing what it was. The rest of us were wandering around confused on where to stand and how to get back in. It was chaos. I understand that the idea is to make sure everybody that bought just the daytime passes are out of the park, but this could all have been avoided by a simple wristband. But, I suppose to save 3 cents a ticket, they opted to inconvenienced thousands of angry families.
Once we finally got back into the park, things weren't even ready. They had gates up to keep us from moving around freely into the park while they continued to set up, rides were shut down, more mass confusion. Further, they had hardly any scarers in the haunted houses and they were pushing multiple groups in together, so if you were anybody but the first out the 12 people they pushed in at a time, you were literally there for the ambiance.
Part of the problem, too, is that they are letting kids of all ages into the haunted parks, and people had literal babies strapped to their chests in line for the haunted houses, and I saw not one crying child, so that should tell you how tame they have made this event in terms of scare factor. (That statement is just to illustrate the problem, I'm not complaining about the lack of crying children).
The technology is as outdated as their rides, too. Cedar Point, Disney, etc.. they have apps that show you real-time updates on what's running, estimated wait times, etc. This Enchanted Parks outfit has an app that is basically just their website- a map of the regular season park. They don't even have a map on there showing where the haunted houses are located. In fact, it won't even tell you what hours food vendors are open. It's a complete waste of data, and such a missed opportunity to alleviate the mass confusion and frustration.
The only thing they seem to have kept up with the times on is inflation. $22 plus tax for a 6 inch sub at Subway, but- don't worry guys- it comes with a FREE bag of chips. Drink extra...
This used to be our favorite spooky season activity, but I think this year broke us. It was one of the most mis-managed, poorly communicated events I've ever attended. What I THOUGHT my $100+/person ticket bought was an ALL DAY pass. It used to be that you'd show up, pay $X based on what time you were arriving (late arrivals paid less) spend all day in the park, and at some point, the haunted houses opened and the scarers came out- seamless, spooky, and perfect. But, that's not how it works anymore.
Now, they kick everyone out of the park at 5:30 and make the people who paid for ALL DAY get back in line to re-enter the park about an hour later. There are no signs to explain where you are supposed to be, and no warning that you were going to be kicked out of the park for the transition. There was a mile-long line for something called Route 76 (where, I guess part of the park was still open, if you paid extra or something, but the park opened back up before most of those people saw any benefit), and a lot of people got confused and got into that line- not knowing what it was. The rest of us were wandering around confused on where to stand and how to get back in. It was chaos. I understand that the idea is to make sure everybody that bought just the daytime passes are out of the park, but this could all have been avoided by a simple wristband. But, I suppose to save 3 cents a ticket, they opted to inconvenienced thousands of angry families.
Once we finally got back into the park, things weren't even ready. They had gates up to keep us from moving around freely into the park while they continued to set up, rides were shut down, more mass confusion. Further, they had hardly any scarers in the haunted houses and they were pushing multiple groups in together, so if you were anybody but the first out the 12 people they pushed in at a time, you were literally there for the ambiance.
Part of the problem, too, is that they are letting kids of all ages into the haunted parks, and people had literal babies strapped to their chests in line for the haunted houses, and I saw not one crying child, so that should tell you how tame they have made this event in terms of scare factor. (That statement is just to illustrate the problem, I'm not complaining about the lack of crying children).
The technology is as outdated as their rides, too. Cedar Point, Disney, etc.. they have apps that show you real-time updates on what's running, estimated wait times, etc. This Enchanted Parks outfit has an app that is basically just their website- a map of the regular season park. They don't even have a map on there showing where the haunted houses are located. In fact, it won't even tell you what hours food vendors are open. It's a complete waste of data, and such a missed opportunity to alleviate the mass confusion and frustration.
The only thing they seem to have kept up with the times on is inflation. $22 plus tax for a 6 inch sub at Subway, but- don't worry guys- it comes with a FREE bag of chips. Drink extra...
翻译：他们把“Valley Scare”搞砸了。
这原本是我们最喜欢的万圣节主题活动，但今年真的让我们心灰意冷。这是我参加过的管理最混乱、沟通最糟糕的活动之一。我原以为每人100多美元的门票能让我获得全天入场资格。以前的规则是：你根据到达时间支付相应费用（晚到的人只需付较少的费用），然后就可以在园区里尽情游玩一整天；到了某个时间点，鬼屋会开放，恐怖扮演者也会现身——整个过程流畅、恐怖又完美。不过，现在情况已经不是这样了。
现在，他们会在5点半把所有人赶出公园，然后让那些买了全天通票的游客在一个小时后重新排队才能重新进入。没有任何指示牌说明游客应该去哪里，也没有任何预告说在转换期间会被赶出公园。当时有一条长达一英里的队伍，排着的是去所谓的“76号路线”的队伍（我猜只要额外付费的话，公园的某一部分仍然可以进入）。不过，公园在大多数人还没享受到任何福利之前就重新开放了），于是很多人一头雾水地排起了队——他们根本不知道那是干什么的。我们其他人则茫然地在园区里转来转去，不知道该站在哪里、该如何重新进入。场面一片混乱。我明白这样做的目的是确保所有只购买了日间票的人都能离开公园，但只要发个简单的手环就能避免这一切。不过，我想大概是为了每张票能省下3美分吧。他们选择去给成千上万个愤怒的家庭带来不便。
当我们终于重新进入游乐园后，一切甚至都还没准备妥当。他们设置了闸门，阻止我们自由地在园内走动，而他们则继续进行布置工作；游乐设施也全部关闭，场面一片混乱。此外，鬼屋里几乎没有任何吓人的角色，而且他们还把好几组游客硬是挤在一起——所以，如果你不是每次被推进去的12个人中的第一个，那可就倒霉了。你去那里纯粹就是为了感受一下氛围而已。
问题的一部分还在于，他们允许各个年龄段的儿童进入鬼屋主题公园；有人甚至把婴儿绑在胸前，带着他们一起排队等候进入鬼屋。不过我一个哭闹的孩子都没见到，这足以说明他们在恐怖程度上把活动控制得有多“温和”了。（我这么说只是为了说明问题，并非在抱怨没有孩子哭闹。）
他们的技术也和那些游乐设施一样落后不堪。Cedar Point、迪士尼等乐园都拥有自己的应用程序，可以实时显示正在运行的游乐设施、预计等待时间等信息。而这家Enchanted Parks公司推出的应用其实只是他们网站的翻版——仅提供常规开放季节的园区地图而已。应用里甚至没有标明鬼屋的具体位置，也完全不显示餐饮摊位的营业时间。这简直是对用户数据的极大浪费，也错失了缓解游客困惑与不满的绝佳良机。他们似乎唯一跟上时代步伐的方面就是通货膨胀了。现在在赛百味买一个6英寸的三明治要22美元再加税，不过——放心吧各位——还会免费赠送一袋薯片哦。多喝点饮料吧……
这原本是我们最喜欢的万圣节主题活动，但今年真的让我们心灰意冷。这是我参加过的管理最混乱、沟通最糟糕的活动之一。我原以为每人100多美元的门票能让我获得全天入场资格。以前的规则是：你根据到达时间支付相应费用（晚到的人只需付较少的费用），然后就可以在园区里尽情游玩一整天；到了某个时间点，鬼屋会开放，恐怖扮演者也会现身——整个过程流畅、恐怖又完美。不过，现在情况已经不是这样了。
现在，他们会在5点半把所有人赶出公园，然后让那些买了全天通票的游客在一个小时后重新排队才能重新进入。没有任何指示牌说明游客应该去哪里，也没有任何预告说在转换期间会被赶出公园。当时有一条长达一英里的队伍，排着的是去所谓的“76号路线”的队伍（我猜只要额外付费的话，公园的某一部分仍然可以进入）。不过，公园在大多数人还没享受到任何福利之前就重新开放了），于是很多人一头雾水地排起了队——他们根本不知道那是干什么的。我们其他人则茫然地在园区里转来转去，不知道该站在哪里、该如何重新进入。场面一片混乱。我明白这样做的目的是确保所有只购买了日间票的人都能离开公园，但只要发个简单的手环就能避免这一切。不过，我想大概是为了每张票能省下3美分吧。他们选择去给成千上万个愤怒的家庭带来不便。
当我们终于重新进入游乐园后，一切甚至都还没准备妥当。他们设置了闸门，阻止我们自由地在园内走动，而他们则继续进行布置工作；游乐设施也全部关闭，场面一片混乱。此外，鬼屋里几乎没有任何吓人的角色，而且他们还把好几组游客硬是挤在一起——所以，如果你不是每次被推进去的12个人中的第一个，那可就倒霉了。你去那里纯粹就是为了感受一下氛围而已。
问题的一部分还在于，他们允许各个年龄段的儿童进入鬼屋主题公园；有人甚至把婴儿绑在胸前，带着他们一起排队等候进入鬼屋。不过我一个哭闹的孩子都没见到，这足以说明他们在恐怖程度上把活动控制得有多“温和”了。（我这么说只是为了说明问题，并非在抱怨没有孩子哭闹。）
他们的技术也和那些游乐设施一样落后不堪。Cedar Point、迪士尼等乐园都拥有自己的应用程序，可以实时显示正在运行的游乐设施、预计等待时间等信息。而这家Enchanted Parks公司推出的应用其实只是他们网站的翻版——仅提供常规开放季节的园区地图而已。应用里甚至没有标明鬼屋的具体位置，也完全不显示餐饮摊位的营业时间。这简直是对用户数据的极大浪费，也错失了缓解游客困惑与不满的绝佳良机。他们似乎唯一跟上时代步伐的方面就是通货膨胀了。现在在赛百味买一个6英寸的三明治要22美元再加税，不过——放心吧各位——还会免费赠送一袋薯片哦。多喝点饮料吧……
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