点评:❌ Great Wedlock Deer Farm, Pembrokeshire — NOT disability friendly OR child friendly!
We went today and started having a lovely time… until my son (who is autistic/has additional learning needs) gently took a toy bike from the race track over to his niece in the play area. The track, park and cinema are all inside one big barn there were absolutely no signs saying bikes couldn’t be moved between spaces and if there is they certainly are not clear enough to be seen when using the play area.
Suddenly the owner shouted over the tannoy so loud, rude and aggressive, something along the lines of “That bike isn’t allowed out of the track put that back NOW!!” It was public, frightening and totally uncalled for.
When we spoke up and explained he’s vulnerable, the owner’s reply was shocking: “Control your autistic child then.” He also lied and claimed my son was “swinging the bike around his head” which never happened, our eyes were on them the whole time. When we asked to see CCTV to prove it… he couldn’t show a single thing. He stated “I did not know he had autism” but no child should be spoken to in such a frightening way.
Rules mean nothing if they aren’t visible and running a family attraction without patience, respect or basic awareness for neurodivergent children is unacceptable.
Not disability or child friendly at all. We won’t be back and would warn other families, especially those with autistic or sensitive children to think twice before visiting. 💔
Also to add the price for food is absolutely insane for the food that is served, not worth a penny 😳
翻译:❌ 彭布罗克郡的Great Wedlock鹿场——对残障人士和儿童极不友好!
我们今天去了那里,一开始玩得挺开心的……直到我的儿子(患有自闭症且有特殊学习需求)把赛车道上的玩具自行车拿到游乐区的侄女身边。赛车道、公园和“电影院”其实都位于同一个大谷仓内。那里完全没有任何标识说明禁止将自行车在不同区域间移动;就算有相关标识,在使用游乐区时也根本看不清楚。突然,店主通过广播大声喊道,语气粗鲁又具有攻击性,大致内容是:“那辆自行车不许离开赛道!立刻把它放回去!!”这种行为当着众人的面发生,既吓人又完全没有必要。
当我们出声解释说我的孩子比较脆弱时,店主的回应令人震惊:“那就管管你那个自闭症孩子吧。”他还撒谎称我儿子“把自行车在头上挥来挥去”,但这根本没发生过——我们一直都紧盯着他们呢。当我们要求查看监控录像以证明此事时……他什么都拿不出来。他声称“我并不知道他有自闭症”,但无论如何都不该用如此吓人的方式跟孩子说话。
如果规则不被公示出来,那就毫无意义;而一家家庭娱乐场所若缺乏耐心、尊重,且对神经发育有差异的孩子毫无基本认知,那也是不可接受的。
这里既不照顾残障人士,也不适合儿童。我们不会再光顾了,也在此提醒其他家庭务必小心。尤其是那些有自闭症或敏感症孩子的家长,去之前可要三思啊。💔
另外,这里的食物价格简直离谱,就那样的食物而言完全不值这个价啊😳。