点评:Wanted to pass along feedback- we were at The Kalahari resort in Wisc Dells on Sat evening 3/2/24, and had purchased twilight day passes (for 5-9pm) online before arriving. When we arrived to the waterpark check in at 5:15pm we were told our tickets were for the Texas location and could not be honored. The young man working at the desk was not understanding or compassionate of our situation, not helpful at all with helping us figure out how to get our money back, and would not allow us to transfer the tickets to that location. He told us the only way we could enter was if we bought new tickets for $109 each (we had already paid $60 each online) so we ended up going home. What I had hoped would be a fun evening with my 3 kids, ended up being a huge disappointment. Be very careful if purchasing day passes online!
翻译:想要传递反馈 - 24 年 3 月 2 日星期六晚上,我们在威斯康星戴尔的卡拉哈里度假村,并在抵达之前在线购买了黄昏日通行证(下午 5 点至 9 点)。当我们下午 5:15 到达水上乐园办理登机手续时,我们被告知我们的门票是德克萨斯州的门票,无法兑现。在前台工作的年轻人不理解或同情我们的处境,根本没有帮助我们弄清楚如何拿回我们的钱,并且不允许我们将门票转移到那个地点。他告诉我们,进入的唯一方法是我们以每张 109 美元的价格购买新门票(我们已经在网上支付了每张 60 美元),所以我们最终回家了。我本来希望能和我的 3 个孩子度过一个有趣的夜晚,结果却令人非常失望。如果网上购买日过去了,请务必小心!