点评:My husband and I, along with my brother and sister-in-law, completed a week-long private tour of Tuscany in May. This is our second trip organized by European Castle Tours and our first private one. Astrid has been amazing to work with both times, is very responsive and communicative, and ready to answer any questions or issues that arise in planning the trip or during it. Our guide for the entire trip was Pierfrancesco who was fantastic, went out of his way to make our trip memorable, and helped us understand and negotiate the subtleties of Italian culture. When we asked if it was possible to make a few changes to the itinerary while the trip was already in progress, Astrid and Pierfrancesco made it happen quickly and with no fuss. There were also numerous little touches that made the trip extra special like the warm welcome we received from the inn we stayed at, and the beautiful bouquet of flowers and a note from Astrid and Pierfrancesco that greeted me at breakfast one morning when they found out my birthday was during the trip. Thank you so much Astrid and Pierfrancesco - we're looking to planning more trips with European Castle Tours in the future!
翻译:我和丈夫,还有我的弟弟和弟媳,五月份参加了为期一周的托斯卡纳私人旅行团。这是我们第二次参加欧洲城堡之旅组织的旅行,也是第一次私人定制旅行。两次与Astrid的合作都非常愉快,她回复迅速,沟通顺畅,随时准备解答我们在旅行计划或旅途中遇到的任何问题。我们的全程导游是Pierfrancesco,他非常出色,竭尽全力让我们的旅程难忘,并帮助我们理解和应对意大利文化的微妙之处。当我们提出在旅行途中对行程进行一些调整时,Astrid和Pierfrancesco迅速而顺利地完成了安排。此外,还有许多贴心的小细节让这次旅行更加特别,例如我们入住的旅馆热情周到的接待,以及在一次早餐时,Astrid和Pierfrancesco得知我的生日恰逢旅行期间,送给我的一束美丽的鲜花和一张贺卡。非常感谢 Astrid 和 Pierfrancesco——我们期待未来能与 European Castle Tours 一起规划更多旅行!