点评:I'm writing to share my terrible experience with Camperman Rental Station in Australia. The service was extremely poor and the camper was in a deplorable condition.
The camper was very old and leaked badly. One of the gas plates didn't work and the entire camper reeked of sweat and dirt. The bed linen provided was unusable due to its strong sweat smell.
The door was hard to open and the window lacked a plastic part on the wiper, making it impossible to clean the left side of the window. This led to extreme difficulties while driving.
We had already reported all these issues to the camper company, but they failed to address them. When we returned the camper, they even had the audacity to ask us to take it through the car wash to clean it. This is outrageous, considering it's their job to ensure the camper is in good condition.
There was almost no communication from their side to resolve the issues. We had to take matters into our own hands to ensure everything was documented.
I'm extremely disappointed with Camperman and would not recommend them.
翻译:我写这封信是为了分享我在澳大利亚 Camperman Rental Station 的糟糕经历。他们的服务极其差劲,露营车的状况也令人作呕。
这辆露营车非常老旧,漏水严重。一个燃气灶坏了,整个车厢里弥漫着汗臭和污垢的气味。提供的床单也因为汗味太重而无法使用。
车门很难打开,雨刮器上缺少一个塑料部件,导致左侧车窗无法清洁。这给驾驶带来了极大的不便。
我们已经向露营车公司反映了所有这些问题,但他们置之不理。还车时,他们竟然还厚颜无耻地要求我们自己把车开去洗车。考虑到确保露营车状况良好是他们的职责,这种做法简直荒谬至极。
他们几乎没有与我们沟通解决问题。我们不得不自己想办法,确保所有问题都记录在案。
我对 Camperman 非常失望,不会推荐他们。