点评:I'm from Australia and recently went to Toledo as the last stop on a month long Europe trip. I did my research beforehand and saw that Mariano Zamorano are the best for real authentic swords. I made it my dream to visit there one day and purchase a real sword. I went in to the shop and the shopkeeper was extremely friendly and polite, I purchased an already made sword that was gorgeous, and she assured me that it would be shipped the following week, most likely arriving before Christmas and that I would be sent shipping details. I was so happy.
However, I have received no follow up or response, I have emailed them twice now, sent messages on Instagram and even attempted to call the phone number on Google during opening hours and no response. I feel like I've just wasted $1000 AUD down the drain and am so disappointed, I held the sword in my hands and wanted to call it my own. I heard nothing but amazing reviews online for this place but I feel like I've been let down by the lack of contact/response. I would hate to think this place just took my money and that's it, but at this stage, with no response, I have no other option.
翻译:我来自澳大利亚,最近结束了为期一个月的欧洲之旅,最后一站是托莱多。我事先做了很多功课,发现马里亚诺·萨莫拉诺(Mariano Zamorano)是制作真正正宗宝剑的最佳去处。我一直梦想着有一天能去那里买一把真剑。我走进店里,店主非常友好热情,我买了一把成品剑,非常漂亮。她向我保证下周就会发货,很可能圣诞节前就能到,还会给我发送物流信息。我当时非常高兴。
然而,之后我再也没有收到任何回复。我已经给他们发了两封邮件,在Instagram上也发了消息,甚至在营业时间内尝试拨打谷歌上找到的电话号码,但都没有人接听。我觉得自己白白损失了1000澳元,非常失望。我当时手里拿着那把剑,真希望它能属于我。我在网上看到的都是对这家店的好评,但现在却因为缺乏联系和回复而感到失望。我真不希望这家店只是拿了我的钱就完事了,但到了现在这个地步,没有任何回应,我别无选择。