点评:Horrendous experience, we brought our family and got online tickets ahead of time. The weather was horrible with high winds and snow coming down sideways the day we went. We followed the signs to the carriage house where the signs said the tour started, Then followed the signs up to the main house. Once inside we were promptly kicked out by staff in the high winds and snow and told to walk all the way back to the parking lot ticket booth because apparently we needed to go through the ticket line anyway to exchange our online tickets for wristbands. Don’t buy tickets online because you have to go through the ticket line anyway. By the time we got to the parking lot we were all wet and frozen so we left. The staff was rude. I called to get my money back and was told it would take 45 days. I guess we will see if that ever happens. We won’t be back.
翻译:真是糟糕透了!我们带着家人,提前在网上买了票。去的那天天气恶劣,狂风呼啸,雪花横着飘落。我们跟着指示牌走到马车房,指示牌上说参观从那里开始,然后又跟着指示牌走到主屋。结果一进去,工作人员就把我们赶了出来,当时风雪交加,他们让我们走回停车场售票处,因为他们说我们无论如何都要排队换取手环。千万别在网上买票,因为最后还是要排队。等我们走到停车场的时候,已经浑身湿透,冻得瑟瑟发抖,只好离开了。工作人员态度很差。我打电话要求退款,被告知需要45天。看来我们只能拭目以待了。我们以后再也不会来了。