I’d probably skip - The Ritz-Carlton Maui, Kapalua Luau (拉海纳) - The Ritz-Carlton Maui, Kapalua Luau - 48条旅客点评与比价

Rob L

I’d probably skip

The Ritz-Carlton Maui, Kapalua Luau的点评

2026年07月12日发布于: 海外

点评：The lu’ah itself is great. The atmosphere not so much. I was picturing sitting on cushions in the open air. This is not that. The food was not great. Many adults including myself were eating the kids food. However the worst part was our server while nice kept forgetting the drink orders and literally bringing them to other tables. We never actually got our order. She literally confirmed 3 cokes and 2 beers the SECOND time and then brought 2 cokes and 1 beer and never came back again with the missing stuff. Worse she scolded me like how could she know I wanted two cokes for myself when we said 3. This show works out to 250 an hour or so for two people and what you get is not worth that. I’d also like to know how they figure out who gets in the first row versus the second and third row when we all pay the same money. Anyway really for the service provided money should be refunded but I’m sure that isn’t happening.

翻译：这个Lu’ah体验本身挺不错的。不过氛围就一般了。我原以为会是在户外坐在软垫上用餐，但实际并非如此。食物也不怎么样。包括我在内的很多成年人都只能吃儿童餐。最糟糕的是我们的服务员，虽然人挺友善，却总是记不住我们点的饮料，甚至把饮料送到了其他桌上。我们最后根本没收到自己点的东西。她第二次点单时明确确认要3杯可乐和2杯啤酒，但最后只送来了2杯可乐和1杯啤酒，之后就再也没送过缺失的饮品。更过分的是，她还责怪我：“我们说了要3杯可乐，她怎么知道我想要两杯给自己呢？”这场表演对两个人来说每小时的费用约为250元，但得到的服务根本不值这个价。另外我也想问问，我们付了同样的钱，他们究竟是怎么决定谁能坐到第一排，谁只能坐第二排或第三排的呢？不管怎样，就所提供的服务而言，钱理应被退还，但我肯定这种情况不会发生。

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