点评:This review is about NKS Travel and the tours. I’ll review the hotel separately.
I’m not entirely satisfied with the travel part.
We had two journeys with them: from Kuala Lumpur to Taman Negara and from Taman Negara to the Cameron Highlands.
The first journey was fine. First a neat minibus and then a nice coach. The biggest drawback was the long stopover in Jerantut, where we stopped at the NKS office to change vehicles. However, the main reason is that they try to sell you tours there. The stop ended up taking much longer than necessary.
The second journey was very poor. Both minibuses were well past their prime, and the second one was far too small for the group – especially given the luggage, which ended up being stowed inside the minibus itself rather than in the boot. The changeover in Jerantut was also very poor. Instead of half an hour, it took nearly 1½ hours for no apparent reason.
All in all, I’m not very positive about our experiences with NKS Travel.
We also did two tours with them in Taman Negara. These were all fine. What stood out in particular was the friendly service from the staff on site. The tours themselves were good too, especially the Night Walk with an incredibly enthusiastic guide.
翻译:这篇评论是关于NKS Travel及其旅游服务的。我会另外对酒店进行评价。
对于行程安排方面,我并不是完全满意。
我们通过他们安排了两次旅行:一次是从吉隆坡前往塔曼内加拉国家公园,另一次是从塔曼内加拉前往金马伦高原。
第一次行程还算顺利。先乘坐了一辆整洁的小巴,之后又换乘了一辆不错的大巴。最大的问题在于在杰兰图特的长时间停留——我们需在NKS的办事处换乘车辆。不过最主要的问题是,他们试图在那里向游客推销其他旅游项目。这次停留所花费的时间远远超出了必要时长。
第二次行程体验极差。两辆小巴都已严重老化;第二辆小巴的载客量对于我们这群人来说远远不够——尤其是考虑到行李问题,这些行李最终只能放在小巴内部而非后备箱中。在杰兰突的换乘过程也同样糟糕:本应半小时就能完成的换乘,却毫无缘由地耽搁了近1个半小时。
总而言之,我对我们与NKS Travel的出行体验并不满意。我们还在国家公园跟他们参加了两次旅游。一切都挺不错的。最让人印象深刻的是现场工作人员亲切的服务。这些旅游项目本身也很棒,尤其是有位热情得不得了的导游带领的夜间徒步之旅。