点评:This review concerns the cafe, not the house or gardens which were lovely.
I write as a National Trust life member and volunteer at a different property.
Our experience of the cafe was very poor. Paper plates, cups and cheap wooden cutlery really spoilt it, and the food selection was extremely limited. I expect the Trust will say it's more environmentally friendly to use paper plates but it felt more like a cost cutting measure to save on washing up.
I asked if we could have the tea in a proper cup to receive a "couldn't care less-type" response that they don't have any. Sadly, this is not the only National Trust cafe where we have had this kind of experience. Standards have definitely dropped, no doubt in an effort to save money.
We learnt a lesson here. Don't bother with National Trust cafés in future. Go to a garden centre instead where they know how to do things properly.
Sad to be writing this as an active volunteer for the Trust.
翻译:这篇评论针对的是咖啡馆,而不是房屋或花园,它们都很漂亮。
我是一名国民信托终身会员,同时也是另一处房产的志愿者。
我们在咖啡馆的体验非常糟糕。纸盘、纸杯和廉价的木制餐具严重影响了用餐体验,而且食物种类极其有限。我估计国民信托会说使用纸盘更环保,但感觉更像是为了节省洗碗成本而采取的措施。
我问是否可以用正规的杯子喝茶,得到的回复却是“我不在乎”,说他们没有。遗憾的是,这并非我们唯一一次在国民信托咖啡馆遇到这种情况。服务标准明显下降,毫无疑问是为了节省开支。
我们吸取了教训。以后别再去国民信托的咖啡馆了。去园艺中心吧,那里的服务质量才是正确的。
作为一名国民信托的活跃志愿者,写下这篇评论令人感到难过。