Warning! ⚠️ The website will sell tickets for a day they are closed!
Lake Compounce Amusement & Water Park的点评
点评:In the morning I purchased tickets on there website and choice that day for my visit. Took a 3 hour drive with my autistic son to arrive and find the park was closed .why did the website let me buy tickets for the day ? With confusion I asked the gate staff what was going on. The gate staff was very rude looking away and responded it's been on the website. Cutting me off its there it's been there! I asked for the manger because I was now insulted as well as upset. I show the manger the website and he admitted that they know and are working to fix it. The employees had refused to provide their names and the manger claimed he didn't know the employee names because he is just filling in. But I could use my tickets any time till September 7th. Well that isn't going to work with it being a 3 hour Drive and school beginning soon . So I received no apology my money taken and no care for such a horrible experience.
翻译:早上,我在他们的网站上购买了门票,并选择了当天作为参观日期。我带着患有自闭症的儿子开车3个小时才抵达,结果发现公园竟然关门了。为什么网站允许我购买当天的门票呢?我满心困惑地向门口的工作人员询问情况。那位工作人员态度极其恶劣,转过身去并回应说:“网站上早就写着呢。”还打断我的话,强调“就在网站上,一直都写着!”由于既生气又委屈,我要求见经理。我给经理看了那个网站,他承认他们知道这个问题,也正在努力修复。员工们拒绝透露自己的名字,而经理则声称自己因为只是临时顶替岗位,所以不了解员工的姓名。不过,我的票可以在9月7日之前随时使用。但问题是,从我家开车过去需要3个小时,而且学校也马上就要开学了。结果我既没得到任何道歉,钱也被扣掉了,他们根本不在乎我经历了如此糟糕的体验。