点评:Stumbled upon/booked the Christmas light experience via staff at the Bailiffgate Hotel and were surprisingly delighted. The setting was fabulous and the lights were really unexpectedly lovely. I particularly liked the cherry tree area and the fountains were of course spectacular. We sat for ages watching the musical final display - even though it was freezing cold! The gardens look so intriguing that'll we'll definitely be back in the spring for a look in daylight.
Hopefully constructive feedback - but as uninformed visitors (to Alnwick and to the Castle) there were very few adverts, signage in the town, or indeed even within the large car park when we eventually walked all round the 'long' way through/out of the town from the hotel. We enjoyed the walk...but pretty amazed that we made it that far without any signage putting us right (we found 1 sign on way home that we had missed)! Some might not enjoy it as much as we did.
There were also no staff to be seen except one at the ticket entrance and one at the top of the fountain area (to stop us falling into the gulley in the dark). Other than that we did not see a single warden or guide. Very odd. A little information could also be shared by such staff to encourage future visits? Finally, a few more food/drink options might work well (lots of people missed the 2 drink carts at the start and expected others en-route) and perhaps set up the terrace seating to better enjoy the final light/sound show? Hot chocolates/mulled wine on the terrace I suspect might be welcome by many....?
But we loved the experience....a lovely unexpected evening stroll through a beautifully illuminated garden. We'll be back :-)
翻译:偶然间通过贝利夫盖特酒店(Bailiffgate Hotel)的工作人员预订了圣诞灯光秀,结果惊喜连连。场地布置得美轮美奂,灯光效果也出乎意料地漂亮。我尤其喜欢樱花树区,喷泉当然也壮观无比。我们坐在那里欣赏了很久的音乐灯光秀——尽管天气非常寒冷!花园看起来非常迷人,我们肯定会在春天再次光临,欣赏白天的美景。
希望以下反馈能对您有所帮助——作为对阿尼克(Alnwick)和城堡不太了解的游客,我们在镇上,甚至在从酒店绕了一大圈/出了镇的大型停车场里,都几乎看不到任何广告或指示牌。我们很享受这段步行之旅……但令人惊讶的是,我们竟然在没有任何指示牌的情况下走了这么远(回家的路上才发现一个之前错过的指示牌)!有些人可能不会像我们一样喜欢这里。
除了售票处和喷泉上方各有一位工作人员(防止我们在黑暗中掉进沟里)之外,我们没看到其他工作人员。除此之外,我们连一个管理员或导游都没见到。真是奇怪。这些工作人员或许可以提供一些信息,鼓励游客下次再来?另外,增加一些餐饮选择或许会更好(很多人错过了入口处的两个饮料车,以为沿途会有),或许还可以调整一下露台座位,以便更好地欣赏最后的灯光秀?我想,在露台上喝热巧克力或热红酒应该会很受欢迎……?
不过,我们很喜欢这次体验……在灯光璀璨的花园里漫步,真是一次意想不到的美好体验。我们还会再来的 :-)