点评:First, the bad. When booking we were told by the rep that for the June dates we were targeting, we would have more fish than we could handle, going so far as to talk us down from 5 days fishing to 4. The reality was far from that. Fish were scarce. And with BC’s infinite wisdom of requiring barbless hooks, the few fish we did hook up on were lost well before getting them to the boat. Just to be clear, we are experienced fishermen having fished on the BC and Alaska coast for decades. And the fish finder doesn’t lie. For the most part we were fishing over rocks.
The good (and the only reason I wouldn’t try to give a zero rating) was the staff. Mostly young teens and 20s, they were great - friendly, engaging, helpful and just a pleasure to be around, often going above the call of duty to accommodate me.
A note for management - coach your reps to be honest about what your fishermen can expect. This was a wasted trip and a waste of money.
Ken G
翻译:首先说说不好的地方。预订时,销售代表告诉我们,在我们计划的六月份,鱼会多到我们应付不过来,甚至还劝我们把五天的行程缩短到四天。但实际情况远非如此。鱼少得可怜。而且,由于卑诗省规定必须使用无倒刺鱼钩,我们好不容易钓到的几条鱼还没来得及拉到船边就跑了。需要说明的是,我们是经验丰富的渔民,在卑诗省和阿拉斯加沿海捕鱼几十年了。鱼群探测器也不会说谎。大部分时间,我们都是在礁石附近钓鱼。
好的方面(也是我没有给零分的唯一原因)是工作人员。他们大多是十几岁到二十出头的年轻人,非常棒——友好、热情、乐于助人,和他们在一起感觉很愉快,他们经常尽心尽力地满足我的需求。
给管理层的建议——应该培训你们的销售代表,让他们如实告知渔民们的预期情况。这次旅行真是浪费时间和金钱。
Ken G