下载App
资质规则
旅行
账户
Tripadvisor用户
Rude and Sarcastic pre tour communication. I would stay away
Raea's Taxi & Guided Tour Services的点评
点评：I was planning a trip to Tonga and emailed them about a tour that I liked. The response was very casual, no greetings or thanking for the interest, etc that you usually see in formal communications. It was just a one line that yes we can do it and this is the price. I replied back asking if there are any discounts (because I thought price was a bit higher then it should be). It is not unreasonable to ask for a discount. I have traveled to over 150 countries, so I am not naive, I am experienced traveler. I received a very rude and unprofessional reply, one liner again '' do you ask for a discount at gas station". A professional company would have replied saying that sorry this is our final price, no discount. It doesnt have to be rude, unprofessional and sarcastic. I never had an email from a tour agency at this level of professionalism, Needless to say, I did not communicate further with them. If this is how they handle pre tour communication, I would wonder how would it be on a tour. Instead I found a better company, who offered better price, better tours, and were professional.
翻译：我计划去汤加旅行，并给他们发了一封电子邮件，介绍我喜欢的旅游团。他们的回复非常随意，没有正式通信中常见的问候或感谢之类的话。他们只说了一句话，是的，我们可以去，价格就是这样。我回复问他们是否有折扣（因为我觉得价格比实际价格高了一点）。要求折扣并不不合理。我去过 150 多个国家，所以我并不幼稚，我是一个经验丰富的旅行者。我收到了一条非常粗鲁和不专业的回复，又是一句“你在加油站要求打折吗”。一家专业的公司会回复说，抱歉，这是我们的最终价格，不打折。回复不必如此粗鲁、不专业和讽刺。我从未收到过如此专业水平的旅行社发来的电子邮件，不用说，我没有与他们进一步沟通。如果他们就是这样处理旅行前的沟通的，我很好奇旅行中会怎样。相反，我找到了一家更好的公司，他们提供更好的价格、更好的旅游，而且很专业。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
