点评:We took a group of elderly disabled clients to Tamar Lakes for what should have been a peaceful day out. Our staff were driving a minibus full of vulnerable passengers, trying to get them as close as possible to the water without struggling over gravel or unsafe paths. In doing so, they parked in the lower car park, focused on helping clients safely out of the vehicle.
In the middle of managing wheelchairs, mobility issues, and making sure everyone could actually enjoy the view, the parking machine was simply overlooked. A genuine human mistake — nothing more.
For that, we received a £100 fine.
Yes, the staff member made an error. But £100 for a moment’s oversight, while supporting disabled people, feels extremely excessive and completely disproportionate to the situation & location.
The whole parking setup feels overbearing, unforgiving, and not at all considerate of the realities of caring for people with additional needs. There are plenty of better places to go in Devon where accessibility is easier, the environment is more welcoming, and you’re not punished for trying to do the right thing.
Avoid.
翻译:我们带着一群年迈残疾的客户去塔玛湖,原本计划度过一个宁静的一天。我们的工作人员驾驶着一辆满载行动不便乘客的小巴,努力将他们送到尽可能靠近湖边的地方,同时尽量避免在碎石路或不安全的小路上颠簸。为此,他们将车停在了较低的停车场,专注于帮助客户安全下车。
在忙于照看轮椅、解决行动不便的问题,并确保每个人都能欣赏到湖景时,我们竟然忽略了停车缴费机。这完全是人为失误,仅此而已。
结果,我们却收到了100英镑的罚款。
没错,工作人员确实犯了错。但是,在为残疾人士提供服务的过程中,仅仅因为一时的疏忽就被罚款100英镑,这实在太过分了,与当时的情况和地点完全不成比例。
整个停车管理制度让人感觉苛刻、冷酷无情,完全没有考虑到照顾有特殊需求人士的实际情况。德文郡有很多更好的去处,那里交通更便利,环境更宜人,而且你不会因为努力做正确的事而受到惩罚。
避开这里。