点评:We booked through this Iceland-based operator (a one-man show who doesn’t even visit Svalbard every year) who only sells Hurtigruten products—hotels and excursions. Big mistake. Quality was disappointing, and he hadn’t seen the rooms he was booking.
The one bright spot: the MS Bard Hybrid catamaran tour, led by a wonderful British guide who’s lived in Svalbard for 11 years. The other excursions were run by seasonal staff reciting memorized scripts, with a van too small for the group (8 seats for 12 people means two trips and lots of waiting). Skip the “Wilderness Evening” at Camp Barentz—total tourist trap.
Far better resource: the official Svalbard tourism office and visitsvalbard.com—helpful, central, and well-run.
Tip: Don’t rely on a single operator tied to one cruise line. Shop around.
翻译:我们通过一家位于冰岛的旅行社预订了行程(这家旅行社其实是一个人经营,甚至都不每年都去斯瓦尔巴群岛),他们只销售海达路德游轮公司的产品——酒店和短途旅行。真是个大错误。服务质量令人失望,而且他预订的房间他根本没看过。
唯一值得一提的是巴德号混合动力双体船之旅,由一位在斯瓦尔巴群岛生活了11年的出色英国导游带领。其他的短途旅行都是由季节性工作人员照本宣科地念稿子,而且面包车太小,12个人坐8个座位,这意味着要跑两趟,还要等很久。千万别去巴伦支营地的“荒野之夜”——完全是个旅游陷阱。
更好的选择:斯瓦尔巴群岛官方旅游局和visitsvalbard.com网站——服务周到、信息集中、管理完善。
建议:不要只依赖一家与游轮公司绑定的旅行社。多比较几家。