点评:We booked a couples parasailing excursion for a sunset view to end our holiday in Langkawi. We arrived and were sent to the relevant boat without any issues.
When it was time to setup for the activity the workers had not set up the equipment correctly. As a result before we were setting off we were both unsteady being dragged uncomfortably side to side.
The workers then would jerk the cables attached to us to pull us back in to setup correctly which was extremely uncomfortable.
Once we were setup we were relatively steady compared to before. However, at this point we were just adjusting our position to be more comfortable. As we were doing this, without any notice they released the cable to let us up in the air and as we weren’t completely prepared for take off, we both weren’t completely steady.
As a result, instead flying up in the air we were flung into the barrier of the boat where my leg sustained significant damage leading to severe pain, bruising and swelling. My wife experienced whiplash from the lack of control from releasing the cable.
After swinging side to side we were in the air and they would continue to recklessly extend the cable causing further discomfort.
Eventually the torture ended and when we landed back on the boat I complained to the workers saying that they should have at least told us when they would be releasing the cable prior taking off.
They initially denied making any mistakes and became very confrontational to both me and my wife. They kept saying that this activity does not require any instructions so they did not need to say anything prior to take off. However we have seen videos of other individuals parasailing where they were given clear instructions on what to expect, when they would be taking off etc. This is the first time we have ever parasailed so you would expect some guidance at minimum as you do with any activity. One of the workers apologised but without putting up a fight and defending his actions.
All in all, this could have been a wonderful experience to end our holiday, however, it was completely ruined by the incompetence and ignorance of the workers for our activity. I would advise all individuals to avoid this company as I would not want anyone else to have their holiday ruined by these unprofessionals.
翻译:我们预订了情侣滑翔伞之旅,欣赏日落美景,结束我们在兰卡威的假期。我们到达并被送往相关的船,没有任何问题。
当准备活动时,工人们没有正确安装设备。结果出发前我们都站不稳,被左右拖着,很不舒服。
然后,工作人员会猛拉连接在我们身上的电缆,将我们拉回正确的位置,这非常不舒服。
一旦我们设置完毕,我们就比以前相对稳定了。然而,此时我们只是调整我们的位置以变得更舒服。当我们这样做时,他们在没有任何通知的情况下松开了缆绳,让我们升到空中,由于我们还没有完全准备好起飞,所以我们都没有完全稳定。
结果,我们并没有飞到空中,而是被抛到了船的护栏上,我的腿受到了严重的伤害,导致严重的疼痛、瘀伤和肿胀。我的妻子因释放电缆时缺乏控制而遭受了颈部扭伤。
在左右摇摆后,我们在空中,他们会继续鲁莽地延长电缆,造成进一步的不适。
最终,酷刑结束了,当我们回到船上时,我向工人们抱怨说,他们至少应该在起飞前告诉我们何时释放电缆。
他们最初否认犯了任何错误,并对我和我的妻子变得非常对抗。他们一直说这项活动不需要任何指示,所以他们在起飞前不需要说什么。然而,我们看到过其他人玩滑翔伞的视频,其中他们得到了关于会发生什么、何时起飞等的明确指示。这是我们第一次玩滑翔伞,所以您至少会得到一些指导,就像您在任何滑翔伞活动中所做的那样活动。其中一名工人道歉,但没有进行抗争,也没有为自己的行为辩护。
总而言之,这本来是结束我们假期的一次美妙经历,但是,由于工作人员对我们活动的无能和无知,它完全被毁了。我建议所有人避开这家公司,因为我不希望其他人的假期被这些不专业的人毁了。