点评:I stopped in with my family yesterday, wife , son and grandson. Overall the store was very nice, a lot to see and pretty good layout. However, they have a locked cabinet with sports cards that you can’t see through the glass. My 13 year old grandson is a card collector and asked to see the cards. We went to the service desk and asked the lady if the cabinet could be opened. She seemed pleasant and asked one of the two men if they wanted to cover the register or open the cabinet. He responded by asking us how long we would be and I replied I don’t know maybe 10 minutes. He then asked the other guy to open it, stating he had to go to the bathroom. The second guy did walk to the cabinet and unlock it for me. However, he went on about how people are always asking to look through this sports cards cabinet but never by anything and I mean on and on! I finally said, why don’t you just tell the vendor to take the cards out. At that point he stated that it doesn’t matter, it will be all over in a few months anyway or something like that. I didn’t understand what he was trying to say and I asked. He just stared at me for a few seconds and you know what I mean. I asked if the store was closing because that was the first thing I thought. He then started to go about, well I’m not sure about what. At that point my grandson said he was done after only looking at a few cards. He locked the cabinet back up and left. We did purchase about sixty dollars worth of items and left. So, bottom line for me is nice store, don’t try to buy sports cards and don’t expect much in customer service.
翻译:昨天我和家人一起去的,有妻子、儿子和孙子。总的来说,这家店相当不错,商品种类繁多,布局也很合理。不过,店里有个上锁的柜子,里面放着集换式卡牌,从玻璃窗外根本看不到里面的东西。我13岁的孙子是个卡牌收藏爱好者,他希望能看看那些卡牌。于是我们走到服务台,询问工作人员能否打开柜子。那位女工作人员态度很好,还问旁边的两位男士,是有人愿意去照看收银台,还是去打开柜子。他回应道,问我们要待多久,我回答说:“不知道,大概10分钟吧。”接着他让另一个人去打开柜子,说自己要去洗手间。那个人果然走到柜子前为我解锁。不过,他接着就开始絮叨个不停:总是有人请求查看这个收藏着体育卡片的柜子,但却从不买任何卡片,喋喋不休地说个没完!最后我忍不住说:“你干脆让卖家把卡片拿出来不就行了。”这时他回应道:“没关系啦。”反正再过几个月就一切都结束了,大概就是这个意思。我没明白他想说什么,就问了他。他只是盯着我看了几秒钟,你懂我的意思吧。我问是不是商店要关门了,因为这是我首先想到的。随后他开始东拉西扯,嗯,具体说了什么我也不确定。就在那时,我的孙子说他只看了几张卡片就看完了。他把柜子重新锁好,然后离开了。我们确实买了价值约六十美元的商品后就离开了。所以,对我来说,这家店挺不错的,只是别试图在这里购买体育卡,也别对它的客户服务抱太大期望。