点评:Booked this trip as part of a holiday package, we were travelling from Ireland so we wanted to do something, we couldn’t do in Ireland.
The 2 girls on the front desk were rude and inpatient. They were so interested in upselling they seemed to forget the basics of customer service. They had no interest in us as the customer enjoying the experience.
KC was our instructor, he was lovely, professional and made this review a 3 star. Otherwise it would be 1 star.
When we came out from the shooting range we were prepared to give KC a tip. He directed us to the counter, back to the 2 very rude girls, who proceeded to say your tip is €160 dollars…… a total rip off!
Apparently the tips are shared……😡 those 2 girls didn’t deserve a job let alone a tip.
Save yourself the extortionate price of this experience and take the helicopter trip to the canyon instead. It’s much better value and the staff and pilots are so friendly.
The biggest shock for this experience is having to tip 10% of the tour value.
$160😡 and being told the tip was mandatory!!!!
No Where in the documentation for this trip states the tip is compulsory. Will be reporting this to our travel agent in Ireland. RIP OFF!!
翻译:预订这次旅行作为度假套餐的一部分,我们从爱尔兰出发,所以我们想做一些在爱尔兰做不到的事情。
前台的两个女孩很粗鲁而且不耐烦。他们对追加销售如此感兴趣,以至于似乎忘记了客户服务的基础知识。他们对我们作为享受这种体验的客户不感兴趣。
KC 是我们的教练,他很可爱,很专业,让这篇评论成为了 3 星。否则它将是 1 星。
当我们从射击场出来时,我们准备给KC小费。他引导我们到柜台,回到两个非常粗鲁的女孩,她们接着说你的小费是 160 欧元……完全是敲竹杠!
显然这些小费是共享的……😡那两个女孩不值得一份工作,更不用说小费了。
省去这次体验的高昂费用,转而乘坐直升机前往峡谷。它的价值要高得多,而且工作人员和飞行员都非常友好。
这次体验最大的震撼就是要给旅游团价值10%的小费。
160 美元😡,却被告知小费是强制性的!!!!
否 本次旅行的文件中指出小费是强制性的。我们将向我们在爱尔兰的旅行社报告此事。撕掉!!