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Cat Flavored S
Wonderful garden, unpleasant owner
Yerette的点评
点评：The garden is absolutely beautiful—it is actually full of hummingbirds; you can also see lizards and agoutis. Gloria, one of the owners, was incredibly friendly and conjured up a fantastic light lunch for us. The assistant who welcomed us was also polite, charming, and courteous.
However, as many others have already noted, the need for attention of Theo, the other owner, greatly detracts from the experience. He is very poor at reading the room and adapting to his customers; if you don't behave as he expects, he takes it personally and reacts very offensively. He gave a 2-hour lecture, even though the information could have been conveyed in 5 minutes, but he kept getting tangled up and repeating himself or going on at length about things that are absolutely clear to everyone (e.g., that Native Americans are human beings). If anyone dared to observe the animals that appeared, he demanded attention and reprimanded people to the point of telling them to leave the lecture. He also didn't care at all if someone expressed discomfort with something (e.g., question-and-answer games or guessing games) – whether they were native speakers or not, the guests were forced to participate. All in all, it felt like we were there for his amusement and not because we had paid for an experience. That's no way to treat people – and certainly not customers.
However, as many others have already noted, the need for attention of Theo, the other owner, greatly detracts from the experience. He is very poor at reading the room and adapting to his customers; if you don't behave as he expects, he takes it personally and reacts very offensively. He gave a 2-hour lecture, even though the information could have been conveyed in 5 minutes, but he kept getting tangled up and repeating himself or going on at length about things that are absolutely clear to everyone (e.g., that Native Americans are human beings). If anyone dared to observe the animals that appeared, he demanded attention and reprimanded people to the point of telling them to leave the lecture. He also didn't care at all if someone expressed discomfort with something (e.g., question-and-answer games or guessing games) – whether they were native speakers or not, the guests were forced to participate. All in all, it felt like we were there for his amusement and not because we had paid for an experience. That's no way to treat people – and certainly not customers.
翻译：花园美极了——里面到处都是蜂鸟；你还能看到蜥蜴和刺豚鼠。其中一位主人格洛丽亚非常友善，为我们准备了一顿美味的简餐。接待我们的助理也彬彬有礼、热情周到。
然而，正如许多人已经提到的，另一位主人西奥过于注重个人感受，这大大降低了我们的体验。他很不善于察言观色，也无法适应顾客的需求；如果你没有按照他的预期行事，他就会觉得受到了冒犯，并做出非常粗鲁的反应。他滔滔不绝地讲了两个小时，尽管那些信息五分钟就能讲完，但他却总是语无伦次、重复自己说过的话，或者对一些显而易见的事情（例如，美洲原住民也是人）长篇大论。如果有人胆敢观察出现的动物，他就会要求他们注意，甚至训斥他们，让他们离开讲台。他完全不在乎客人是否对某些活动（例如问答游戏或猜谜游戏）感到不适——无论是否以英语为母语，客人都被迫参与。总而言之，感觉我们来这里是为了取悦他，而不是因为我们付费体验了某种活动。这种待人接物的方式实在令人难以接受——更何况是对待顾客。
然而，正如许多人已经提到的，另一位主人西奥过于注重个人感受，这大大降低了我们的体验。他很不善于察言观色，也无法适应顾客的需求；如果你没有按照他的预期行事，他就会觉得受到了冒犯，并做出非常粗鲁的反应。他滔滔不绝地讲了两个小时，尽管那些信息五分钟就能讲完，但他却总是语无伦次、重复自己说过的话，或者对一些显而易见的事情（例如，美洲原住民也是人）长篇大论。如果有人胆敢观察出现的动物，他就会要求他们注意，甚至训斥他们，让他们离开讲台。他完全不在乎客人是否对某些活动（例如问答游戏或猜谜游戏）感到不适——无论是否以英语为母语，客人都被迫参与。总而言之，感觉我们来这里是为了取悦他，而不是因为我们付费体验了某种活动。这种待人接物的方式实在令人难以接受——更何况是对待顾客。
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