Response to the Allegations Against Tour Guide Barry Ahmed Attia
The Opulence of Egypt, LLC的点评
点评:We are sorry that you felt uncomfortable, but we strongly reject the inaccurate claims made in your review against our tour guide, Mr. Barry Ahmed Attia. He has an excellent professional reputation among his guests and colleagues, and no similar remarks have ever been recorded against him during his time with us.
What you considered to be “personal comments” may have been misunderstood or taken out of context, and they were never intended to cause offense or embarrassment. Our policy is clear with all our guides: respect, professionalism, and providing a high–quality experience for every guest. This is exactly what Mr. Barry is known for and what he is consistently committed to.
We kindly invite you to contact us directly to clarify the details further, as we are always keen to listen and respond. At the same time, we are equally committed to protecting the reputation of our dedicated staff against unfair allegations.
翻译:很抱歉让您感到不适,但我们强烈驳斥您在评论中针对我们导游 Barry Ahmed Attia 先生的不实指控。他在宾客和同事中享有极佳的专业声誉,在服务期间从未收到过类似的针对他的评论。
您认为的“个人评论”可能被误解或断章取义,这些评论并非有意冒犯或令您尴尬。我们所有导游的政策都明确:尊重他人、专业敬业,并为每位宾客提供高品质的体验。这正是 Barry 先生的成名之作,也是他始终如一的承诺。
我们诚挚地邀请您直接联系我们,以进一步澄清详情,我们始终乐于倾听并回复您的意见。同时,我们也同样致力于维护我们敬业员工的声誉,使其免受不公正的指控。