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Milan R
Terrible service from CHAD the manager
Costco Watford的点评
点评：I went in today to return some minor unused items following the passing of my father which we had purchased for the funeral proceedings. All paid for with my card when accompanied by the member, my Mother. Cannot process refund I was told as my Mother the 80-year old grieving widow must come in and return the items herself. I explained that this would be difficult for her as she would be on her own. Doesn’t matter, not their problem as they have policies in place.
CHAD, the manager and truly an unsympathetic moron, asserted that GDPR is the reason. What on earth does GDPR have to do with returning items in a store? Disgraceful and arrogant conduct. He finished the discussion with a threat to terminate my mother’s membership as he found my comment that I would be posting this episode on social media unacceptable. I see that CHAD features in many other negative reviews on this store. Please return this guy to stacking shelves where he belongs.
CHAD, the manager and truly an unsympathetic moron, asserted that GDPR is the reason. What on earth does GDPR have to do with returning items in a store? Disgraceful and arrogant conduct. He finished the discussion with a threat to terminate my mother’s membership as he found my comment that I would be posting this episode on social media unacceptable. I see that CHAD features in many other negative reviews on this store. Please return this guy to stacking shelves where he belongs.
翻译：今天我去退了一些父亲去世后我们为葬礼购买的小物件，这些小物件我都用卡付了。当时我母亲是会员，陪我去退。结果无法退款。他们告诉我，我母亲，一位80岁高龄、悲痛欲绝的寡妇，必须亲自来退。我解释说，这对她来说很麻烦，因为她得自己一个人来。没关系，这不是他们的问题，他们有自己的政策。
经理查德真是个冷酷无情的白痴，他声称原因是GDPR。GDPR到底和商店退货有什么关系？真是丢脸又傲慢的行为。最后，他威胁要终止我母亲的会员资格，因为他觉得我说我会把这件事发到社交媒体上是无法接受的。我发现查德出现在这家店的很多负面评论中。请把这家伙送回他该去的货架上去。
经理查德真是个冷酷无情的白痴，他声称原因是GDPR。GDPR到底和商店退货有什么关系？真是丢脸又傲慢的行为。最后，他威胁要终止我母亲的会员资格，因为他觉得我说我会把这件事发到社交媒体上是无法接受的。我发现查德出现在这家店的很多负面评论中。请把这家伙送回他该去的货架上去。
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