点评:⭐☆☆☆☆ – By far the worst escape room experience we have ever had.
We booked two rooms at Evil House in Valencia: Paranoia and Caronte. Unfortunately, the entire experience was a complete disaster from start to finish.
Paranoia was without a doubt the worst escape room we have ever played. The set design was poor, there was barely any coherent storyline, and the puzzles were so unclear that we constantly needed hints. Unfortunately, the game master spoke very little English, making the hints difficult to understand and leaving us even more confused.
The biggest issue, however, was safety.
During a chase sequence through a completely dark hallway, we were expected to run while there were protruding objects and sharp edges along the way. One member of our group had to be examined by a doctor after crashing shoulder-first into a cabinet sticking out into the hallway. Two other players were left bleeding after colliding with objects in the darkness. A horror escape room should be thrilling, but it should never put its players at risk of injury.
On top of that, we were repeatedly shocked with an electrical device. Only after the game were we told that it was a device normally used for insects. We had not been informed about this beforehand. It was genuinely painful and felt completely unnecessary. In our opinion, this has no place in a safe escape room experience.
As if that wasn’t enough, we later found out that we had skipped a large part of the room. The game suddenly ended with what felt like a forced ending before we had actually completed the experience. It felt as though the room had simply been cut short.
When we informed the staff that members of our group had been injured, there was no first aid or medical assistance available. Our concerns were barely acknowledged, and within a couple of minutes we were sent outside. We found this extremely unprofessional.
Things only got worse after that.
For our second booking, Caronte, we arrived at the scheduled time only to be told that our reservation had supposedly been moved to five o’clock without our knowledge. We then spent about an hour waiting while they tried to find a solution. In the end, we were told we could not play the room at all because of double bookings and later because of noise restrictions.
Yes, we received a refund for the second room, but that does not compensate for our travel expenses, the hours we wasted, or the fact that our entire evening was ruined.
To summarize:
* Poor and confusing puzzles.
* Little to no storyline.
* Unconvincing acting.
* Very poor English communication.
* An environment that, in our experience, was unsafe and resulted in multiple injuries.
* No first aid or proper aftercare despite reporting injuries.
* A room that did not even have a proper ending.
* A second booking that became impossible to play because of the company’s own scheduling mistakes.
We have played many escape rooms and regularly travel specifically to experience them, but this was by far the worst escape room experience we have ever had. We cannot recommend this company to anyone and strongly advise anyone visiting Valencia to choose a different escape room.
翻译:⭐☆☆☆☆ – 这是我们经历过的最糟糕的密室逃脱体验。
我们在瓦伦西亚的Evil House预订了两个房间:Paranoia和Caronte。可惜的是,整个体验从头到尾都糟糕透顶。
Paranoia毫无疑问是我们玩过的最烂的密室逃脱。场景布置很糟糕,几乎没有任何连贯的故事情节,谜题也极其模糊难懂,我们不得不频繁请求提示。遗憾的是,游戏主持人几乎不会说英语。这些提示很难理解,让我们更加困惑不已。
不过,最大的问题还是安全问题。
在一场于漆黑走廊中进行的追逐场景中,我们必须在满是突出物和尖锐边缘的通道里奔跑。我们队伍中有一名成员因为肩膀撞上了伸向走廊的柜子而不得不接受医生检查。还有两名玩家则在黑暗中撞到物体,弄得浑身是血。一款恐怖主题的密室逃脱游戏理应令人惊险刺激,但绝不应让玩家面临受伤的风险。
不仅如此,我们还多次被一种电击装置电击到。直到游戏结束后我们才得知,那种装置通常是用来驱赶昆虫的。事先我们并未得到任何相关说明。那种痛苦感真的难以忍受,而且完全没有必要。在我们看来,这种装置根本不该出现在安全的密室逃脱体验中。
事情还没完呢。后来我们才发现,我们跳过了房间里的很大一部分内容。在我们真正完成整个体验之前,游戏就突然以一种看似强行结束的方式告终了。感觉就好像这个房间的内容被直接剪掉了似的。
当我们告知工作人员我们有组员受伤时,现场既没有急救措施,也没有医疗援助。我们的担忧几乎没得到任何重视,几分钟后我们就被赶出了房间。我们认为这种做法极其不专业。从那以后,情况变得更糟了。
第二次预订的场地是Caronte。我们在约定时间到达后,却被告知我们的预订不知为何被改到了五点钟。我们又等了大约一个小时,他们试图找出解决办法。最终,他们告诉我们由于预订重复以及噪音限制的规定,我们根本无法使用那个房间。
没错,我们确实收到了第二个房间的退款。但这并不能弥补我们的旅行开支、我们浪费掉的时间,也无法挽回被彻底毁掉的整个夜晚。
总结如下:
* 谜题设计糟糕且令人费解。
* 几乎没有任何故事情节。
* 表演缺乏说服力。
* 英语沟通能力极差。
* 据我们的体验,那个环境极其不安全,导致多人受伤。
* 尽管我们报告了受伤情况,但没有任何急救措施或适当的后续护理。
* 整个游戏环节甚至都没有一个像样的结局。* 第二次预约也因为该公司排期上的失误而无法成行。
我们玩过很多密室逃脱游戏,还经常专门为此而旅行,但这次绝对是我们经历过的最糟糕的一次密室体验。我们绝不向任何人推荐这家公司,也强烈建议所有前往瓦伦西亚的游客选择其他密室逃脱场所。