Continued excellence, despite a couple disappointing changes
TUI BLUE Sensatori Barut Sorgun Spa的点评
点评:This is our fourth visit to Sensatori Akra Sorgun and third as a family. The hotel continues to be outstanding in many, many regards. Foremost are the staff, from the cleaners and gardeners to the bar staff and restaurant waiters. They are so polite and seemingly can’t ever do enough to meet the needs of the guests. The rooms are spotlessly cleaned, the cocktails are wonderful and the food continues to be very good, not least the à la carte restaurants with both the Italian (Olive) and Ocean proving exceptional. Mehmet at the Italian is an absolute gentleman who does everything to make your experience special. The hotel continues to be run very well with Suat continuing to lead the entertainment with real enthusiasm and warmth for all guests, young and old alike. Whilst the children’s provision has improved this year with beautifully refurbished kids rooms, led by an engaging team of staff. The two members of the animation staff who lead the Tuibots and evening shows are especially impressive - full of enthusiasm, spontaneity and endeavour.
We do, however miss the show cast team which are no longer part of the entertainment programme this year. These were a real highlight for our young kids and whilst I’m glad the local Turkish dance groups might benefit the local economy, they certainly don’t offer the same pedigree of performance as the exceptional showcase teams from the last couple of years - one of the foremost reasons we are repeated visitors to this hotel. There are also one or two omissions this year, such as no smoked salmon for breakfast and the additional charge for pickleball and paddle seem unreasonable within a truly all-inclusive offering. Despite this, it would have felt unfair to downgrade the hotel review to 4* for everything the hotel continues to offer. The staff continue to shine, even when the sun fails too (as is the case as I write this review!)
翻译:这是我们第四次入住Sensatori Akra Sorgun酒店,也是我们一家人第三次入住。酒店在各方面都一如既往地出色。首先要提到的是酒店员工,从清洁工、园丁到酒吧服务员和餐厅侍者,每个人都彬彬有礼,尽心尽力满足客人的需求。房间一尘不染,鸡尾酒美味可口,食物也一如既往地美味,尤其是点菜餐厅,意大利餐厅(Olive)和Ocean餐厅都堪称一流。意大利餐厅的Mehmet先生是一位十足的绅士,他竭尽所能让您的入住体验更加特别。酒店的运营管理也一如既往地出色,Suat先生热情洋溢地带领着娱乐活动,让所有客人,无论老少,都感到宾至如归。今年,酒店的儿童设施也得到了提升,儿童房经过精心翻新,并由一支充满活力的团队负责管理。负责Tuibots机器人表演和晚间演出的两位动画师尤其令人印象深刻——他们热情洋溢、充满活力,并且兢兢业业。
不过,我们确实很怀念今年不再作为娱乐节目一部分的演出团队。这些演出曾是我们孩子们最喜欢的环节之一。虽然我很高兴当地的土耳其舞蹈团能为当地经济做出贡献,但他们的表演水准确实无法与过去几年那些精彩绝伦的表演团队相提并论——而这正是我们多次入住这家酒店的主要原因之一。今年也有一些不足之处,比如早餐没有烟熏三文鱼,而且在所谓的全包式服务中,匹克球和桨板球的额外收费似乎不太合理。尽管如此,考虑到酒店依然提供的所有服务,如果因此将酒店评级降至四星级,我觉得还是不太公平的。即使在阴雨天(就像我写这篇评论时一样!),酒店员工依然热情周到。