They do not care for the health of your kids but how much money they can rip you off
Great Wolf Lodge Water Park的点评
点评:We reserved the day pass and 2 days before half of the group got covid, so we called in to cancel. But we were denied. the agent said we do not refund or cancel the day pass. so i said half the group half corona virus do you want us to go to a place that is full of kids and family members while sick. The agent replied sir I cannot refund you the money and i cannot tell you what to do. but we can reschedule. I said i do not know when is the next kids vacation and when our group can get together again. To make story short the agent did not care if we get the whole city infected with corona or not, she cared more about not refunding us any penny and she was proud of that.
翻译:我们预订了一日通行证,两天前,一半的人感染了新冠病毒,所以我们打电话取消了。但我们被拒绝了。代理说我们不会退款或取消一日通行证。所以我说,一半的人,一半的冠状病毒,你想让我们去一个充满生病的孩子和家人的地方吗?代理人回答说,先生,我无法退还您的钱,也无法告诉您该怎么做。但我们可以重新安排。我说我不知道下一次孩子们的假期是什么时候,我们的团队什么时候才能再次聚在一起。简而言之,代理人并不关心我们是否让整个城市都感染了新冠病毒,她更关心的是不退还我们一分钱,她为此感到自豪。