点评:Whilst I don’t have a problem with Mandurah Visitor’s Centre, I do have a problem with the AQUABOUT CHRISTMAS LIGHT tour that we booked through the visitors Centre. Having done a Christmas Light tour on the Canals in Mandurah several years ago, I expected something similar. However the AQUABOUT CHRISTMAS LIGHT tour was nothing like the one I experienced previously. I think it only covered around 1/4 of the Christmas Lights previously experienced. It was the most under-whelming tour I’ve ever experienced. I complained to the company and requested a refund. It took them nearly 4 MONTHS to respond, and that was only after contacting the Visitors Centre several times. Whilst the visitors centre has remained professional and courteous through out, I would never book another tour with them again if this is the type of company they promote. The company AQUABOUT does not appear to have its own website. The only place I can find to alert others to the poor quality of the tour as we experienced was through the Mandurah Visitor’s Centre.
翻译:虽然我对曼杜拉游客中心本身没有意见,但我对我们通过游客中心预订的AQUABOUT圣诞灯光之旅非常不满。几年前我曾在曼杜拉运河上体验过圣诞灯光之旅,所以对这次的行程抱有类似的期待。然而,AQUABOUT的圣诞灯光之旅与我之前的体验截然不同。我觉得它只展示了之前体验过的圣诞灯光的四分之一左右。这是我经历过的最令人失望的旅行。我向该公司投诉并要求退款。他们花了将近四个月的时间才回复,而且这还是在我多次联系游客中心之后。虽然游客中心始终保持着专业和礼貌的态度,但如果这就是他们所推广的公司水平,我以后绝不会再通过他们预订任何旅行团。AQUABOUT公司似乎没有自己的网站。我唯一能找到的提醒其他人注意这次糟糕体验的途径就是通过曼杜拉游客中心。