WORST charter ever. Just because we were late to the tour the captain and his wife (crew) were really rude to all of us.
Fiftyshades Excursions的点评
点评:WORST charter I have ever been. Starting with a very rude welcome by captain Donnie and his wife who they barely said hi to us and the first thing they asked was for the rest of the balance because we were late to our tour because the car broke down. They stated they accepted credit card payments, but conveniently the credit card POS wasn’t working so we had to come up with cash. But that’s not all. Here are some of the reasons why they don’t even deserve 1 star rating: They didn’t assist us in getting our items into the boat. •they only approached us once with two small bottles of waters during the entire day, We always had to help ourselves for everything or anything. • They wouldn’t give us information or instructions about the spots we visited •They would constantly rushed us and repeatedly called our group as if they were upset. I still can’t believe can how they have some good reviews. When we got back to the marina, they didn’t even say bye to any of us. WORST customer service ever. And to top it off, we are “missing” almost $1,000 from the cash we had left, which we trusted they wouldn’t touch. BIG MISTAKE!
I’ve been coming to this beautiful islands for many years, we even brought friends from other countries and this happened…
I guarantee you will LOOSE your money, LITERALLY!
翻译:这是我经历过的最差的包船体验。首先,船长唐尼和他的妻子非常粗鲁地迎接我们,他们几乎没跟我们打招呼,第一件事就是要我们支付剩余的船费,因为我们的车坏了,迟到了。他们说他们接受信用卡付款,但恰巧信用卡POS机坏了,所以我们不得不自己掏现金。但这还不是全部。以下是他们甚至不值得一星评价的一些原因:他们没有帮助我们把物品搬上船。•他们一整天只来过我们一次,送了两小瓶水,我们总是得自己拿所有东西。•他们不会给我们提供我们参观景点的信息或指示•他们总是催促我们,反复打电话给我们,好像他们很生气一样。我仍然不敢相信他们怎么会有好的评论。当我们回到码头时,他们甚至没有跟我们任何人打招呼。史上最差的客户服务。更糟糕的是,我们剩下的近1000美元现金“丢失”了,我们原本以为他们不会动用这笔钱。真是个大错误!
我来这个美丽的岛屿已经很多年了,甚至还带了其他国家的朋友,结果就发生了这样的事……
我保证你肯定会血本无归,真的!