I had a long layover in Ethiopia and spent much at the plaza premium Lounge. From the moment I arrived, I was so impres
Plaza Premium Lounge - Addis Ababa Bole International Airport的点评
点评:I had a long layover in Ethiopia and spent much at the plaza premium Lounge. From the moment I arrived, I was so impressed by the warmth, This was my first real touchdown with ET and the level of care I received left such a beautiful impression.
I especially want to thank Frehiwot Getahun and Nardos the entire team. Frehiwot interacted with was kind, efficient, detail-oriented, and genuinely helpful. If she could not help me directly, they immediately directed me to someone who could. The whole team was very on top of things, checking in, making sure guests were comfortable, and creating a calm, welcoming environment.
I have been to many airport lounges around the world, and this one stood out because the service felt genuinely warm and human. I felt very well taken care of, and I’m grateful to Frehiwot Getahun and Nardos for making a long layover feel comfortable and special.
翻译:我在埃塞俄比亚经历了漫长的转机等待时间,大部分时间都是在Plaza Premium Lounge中度过的。从踏入休息室的那一刻起,我就被这里的热情友好深深打动了。这是我第一次真正体验埃塞俄比亚航空的服务,他们所展现出的贴心关怀给我留下了极为美好的印象。
我特别想感谢Frehiwot Getahun、Nardos以及整个服务团队。Frehiwot待人友善、办事高效、注重细节,而且真心乐于助人。即便她无法直接帮我解决问题,也会立刻为我安排能提供帮助的其他同事。整个团队都表现得非常专业:他们不时前来查看情况,确保宾客们舒适自在,努力营造出宁静而温馨的氛围。
我去过世界各地的许多机场贵宾室,这家贵宾室尤为出色——那里的服务真诚又贴心。我感受到了无微不至的照料,非常感激Frehiwot Getahun和Nardos让这段漫长的转机时间变得舒适而难忘。