点评:We visited the tasting room at The Cotton Gin in Nags Head and the lady there was such a snob! We came in to shop and taste some local wine because we didn't have time to drive the whole to the winery. We waited patiently while the 2 people in front of us tried and retried and tried again the wines. The lady never acknowledged us or said a word. Finally when the 2 people were done we go to the counter and we're only greeted with a look of disdain, no hello, no how can I help you. The kind of customer service you now receive from teenagers and shouldn't receive from a seasoned person. She didn't give us any info whatsoever about the winery or the wines themselves. It was like pulling teeth to figure out what we'd like to taste. We could have bought multiple bottles of wine but apparently didn't have the correct look to warrant this ladies time so we bought one bottle and left. Please educate your sales lady on discriminating against your customers. I'm sure she assumed we were just there to taste a bunch of free wine. Just plain rude.
翻译:我们参观了纳格斯黑德 (Nags Head) 棉花轧棉厂 (The Cotton Gin) 的品酒室,那里的那位女士真是势利眼!我们来这里是为了购买和品尝一些当地的葡萄酒,因为我们没有时间开车去酒厂。我们耐心地等待着前面的两个人一遍又一遍地品尝葡萄酒。这位女士既没有理会我们,也没有说一句话。最后,当那两个人尝完酒后,我们走到柜台,却只看到她不屑一顾的表情,没有问你好,也没有问我能帮你什么。这种客户服务现在只会从青少年身上得到,不应该从一个经验丰富的人身上得到。她没有告诉我们任何关于酒厂或葡萄酒本身的信息。我们费了好大劲才弄清楚我们想尝什么。我们本来可以买几瓶酒,但显然我们的外表不值得这位女士花时间,所以我们买了一瓶就走了。请教育你们的销售小姐不要歧视顾客。我敢肯定她以为我们只是来尝尝免费葡萄酒的。简直太粗鲁了。