点评:Our experience started off rocky, but the kindness of the staff on the boat partially made up for it. We purchased two upper deck tickets for this last weekend’s day cruise. We arrived about 20 minutes early to check in and the staff member at the counter told us to join the line to wait for the boat to arrive. We later learned that she told us to join the main deck line. She did not inform us that there was a separate line for upper deck passengers nor were there signs. We were the first upper deck passengers to arrive, so we could have easily formed the line, but instead she told us to join the line for main deck and never announced to us that there would be an upper deck line forming soon. By the time the boat arrived, there was now a long upper deck line and she told us to get to the back of that line instead. Because we had to join the back of the line (even though we were the first upper deck passengers to arrive), by the time everyone picked their seats, there wasn’t enough seats for us to sit on the upper deck. We attempted to sit on the main deck, but the seats were full there as well, so it seems as though the cruise was oversold or passengers were not willing to make room for everyone. The staff on the boat were very nice and helped to accommodate us by allowing us to sit in the front of the boat in front of the captain’s room. If it wasn’t for the staff on the boat, the experience would’ve been ruined for us, so we appreciate their kind service. Overall, I would not recommend this cruise, as you will have to fight for a seat and the passengers aren’t willing to make room for you.
翻译:我们的体验一开始并不顺利,但船上工作人员的友善在一定程度上弥补了这一点。我们购买了上周末日间游轮的两张上层甲板票。我们提前约 20 分钟到达办理登机手续,柜台工作人员告诉我们加入队列等待船抵达。我们后来得知,她让我们加入主甲板队列。她没有告诉我们上层甲板乘客有单独的队列,也没有标志。我们是第一批到达的上层甲板乘客,所以我们可以轻松排队,但她却让我们加入主甲板的队列,从未向我们宣布很快就会有上层甲板队列。当船抵达时,上层甲板上已经排起了长队,她告诉我们要排到队伍的最后。因为我们必须加入队伍的最后(尽管我们是第一批到达的上层甲板乘客),所以当每个人都选好座位时,上层甲板上已经没有足够的座位供我们坐了。我们试图坐在主甲板上,但那里的座位也满了,所以看起来好像游轮超卖了,或者乘客不愿意为每个人腾出座位。船上的工作人员非常友好,他们帮助我们,让我们坐在船长室前面的船头。如果不是船上的工作人员,我们的体验就会被毁掉,所以我们感谢他们的友好服务。总的来说,我不推荐这次游轮,因为你必须争抢座位,乘客也不愿意为你腾出座位。