点评:I don't have any problem with the course, I have a problem with the workers.
We left a speaker at the course - I called and they specifically told me they found it IN OUR CART we used that day. I did a full description and everything, and asked them to put our name on it for us to pick up as soon as we could. They said of course, no issue there at all, we have your name on it and will hold on to it until you pick it up.
They now have given the speaker to someone else because they called and claimed it theirs a WEEK after WE CONFIRMED WHERE IT WAS FOUND, THE TYPE, and WHEN IT WAS FOUND. It's a $200 speaker and there is "nothing they can do about it" because someone went up there before I could said they lost an "orange speaker" because we live out of town. It's not orange, it's black with small orange detailing but I am sure they gave it to some kid that saw it behind the desk or someone that worked there said to call and claim it.
Cameron Forrest should be ashamed at how he spoke to us on the phone and that he and his team don't do their do diligence before giving away things with someone else's name on it. We will never be back. Pathetic showing of courtesy and service. Such a joke.
翻译:我对课程没有任何意见,我对工作人员有意见。
我们在课程上遗留了一个扬声器 - 我打电话,他们明确告诉我,他们在我们当天使用的购物车中找到了它。我做了完整的描述和所有事情,并要求他们把我们的名字写在上面,以便我们尽快去取。他们说当然没有问题,我们把您的名字写在上面,会一直保管到您去取为止。
他们现在把扬声器给了别人,因为在我们确认发现地点、类型和发现时间一周后,他们打电话声称是他们的。这是一个价值 200 美元的扬声器,他们“无能为力”,因为有人在我之前就去了那里,说他们丢了一个“橙色扬声器”,因为我们住在城外。它不是橙色的,而是黑色的,上面有小橙色装饰,但我敢肯定他们把它给了某个在桌子后面看到它的孩子,或者某个在那里工作的人说打电话认领它。
Cameron Forrest 应该对他在电话里和我们说话的方式感到羞愧,他和他的团队在把写着别人名字的东西送给别人之前没有尽职尽责。我们永远不会再来。礼貌和服务太差了。真是个笑话。