点评:My phone stolen inside the Chelsea Zara shop,when i asked check the cctv security and all the manager they just useless and not helpful at all.They just keep said go to police office.I asked phone to call police they didnt give any phone to call and they refused to call police.They were extremely rude.How they can be so bad this kind of situation i was already shocked there and nobody tried to help me.They just tried to kick me out of the store.Inside the store i heart almost every week they stollen phone in the same store and noone taken action.Managers and security were exremely rude and they kicked me out from the store without any help.They had to fill up the form at least phone stolen inside the store,they didnt take any action instead of this they tried to hide and refused to call police.Customers said almost every week in the same store phone stolen and zara managers and security not reporting .They just try to hide .They were unprofessional and they dont know they dont have any empathy.Someones phone stolen and person crying and manager saying go to police station we cant call the police. I did complain to the head office hopefully they can take an action,I already told police you didnt report it and you refused to report it and they are look like hiding something.
翻译:我的手机在切尔西 Zara 店里被偷了,当我要求检查闭路电视安保时,所有的经理都无能为力,根本没有帮助。他们只是一直说去警察局。我打电话报警,他们没有给我任何电话,也拒绝报警。他们极其粗鲁。他们怎么会这么糟糕,在这种情况下我已经很震惊了,没有人试图帮助我。他们只是想把我赶出商店。在店里,我几乎每周都看到他们在同一家店里偷手机,但没有人采取行动。经理和保安极其粗鲁,他们把我赶出商店而没有任何帮助。他们不得不填写表格,至少手机在店内被盗,他们没有采取任何行动,相反,他们试图掩盖并拒绝报警。顾客说几乎每周在同一家店里手机都被偷了,而 Zara 的经理和保安都没有报告。他们只是试图隐藏。他们不专业,他们不知道他们没有任何同情心。经理哭着说去警察局我们不能报警。我确实向总部投诉了,希望他们能采取行动,我已经告诉警察你没有报告,你拒绝报告,他们看起来像是在隐瞒什么。