点评:My E-Mail:
You are a very interesting company! During our morning visit to your boat, we found a written notice stating that bookings for your tours at 2 pm and 4 pm could be made by email. Which is what I did (see below). We were back at the boat about 15 minutes before the scheduled departure time (1.45 pm). Even then, we had a bad feeling about it. When nothing happened three minutes before the scheduled departure, I saw a man inside the boat. I went in. He was quite surprised to see me. He told me that the boat had been reserved for a group and would be leaving at 2.30 pm for that private party. The scheduled departure at 4.00 pm would not be taking place either. This really annoys me! No reply to my booking email! No mention on your website about the cancellations. Is this how you treat trusting tourists here?
With annoyed regards,
翻译:我的电子邮箱:
你们是一家非常有趣的公司!今天上午我们去参观了你们的游船,发现上面有一则书面通知,称可以通过电子邮件预订下午2点和4点的游览项目。于是我就照做了(见下文)。我们在预定出发时间前15分钟左右回到了游船旁(下午1点45分)。即便如此,我们心里还是有些不安。到了预定出发时间前三分钟仍没有任何动静,这时我看到船里有个人。我走了进去,他见到我时显得十分惊讶。他告诉我,那艘船早已被一个团体预订,将于下午2点半出发去参加私人聚会。原定下午4点的出发也取消了。这真的让我很恼火!我的预订邮件得不到回复!贵网站上也丝毫没有提及这些取消事宜。你们就是这样对待那些信任贵店的游客的吗?
带着怒气,