点评:American Golf need to up their game. After 3 separate attempts to order items off their website and on each occasion even though they showed as available I was sent an “unfortunately no longer available” message. I had even rung up Customer Services on my last attempt to ensure the item was still available and was informed that it was available.
After phoning Customer Services (CS) I was informed that I couldn’t extend my voucher which now leaves me with a significant value that I will lose unless I end up buying something I don’t really need just so I can spend my voucher. CS not really that helpful
Why do AG run their vouchers for 12 months and not prepared to extend due to unavailability of items even though they show up on their website.
Will not entertain this company again.
翻译:美国高尔夫需要提高他们的比赛水平。经过 3 次单独尝试从他们的网站上订购商品后,尽管每次都显示有货,但我还是收到了一条“不幸的是不再有货”的消息。我什至在最后一次尝试确保该商品仍然可用时致电客户服务部,并被告知该商品可用。
致电客户服务 (CS) 后,我被告知我无法延长我的代金券,这让我失去了一笔巨大的价值,除非我最终购买了一些我并不真正需要的东西,以便我可以花掉我的代金券。 CS 并没有那么有帮助
为什么 AG 将他们的优惠券运行 12 个月,并且由于商品不可用而不准备延长,即使它们出现在他们的网站上。
不会再招待这家公司了。