点评:We have just finished a 4D,3N tour with this company and can’t recommend them highly enough. From the initial contact we made when planning our trip through to the trip itself, everything was amazing. We were lucky enough to get Clare as our booking coordinator after making the first contact and she was brilliant. She answered the numerous questions we had promptly and thoroughly and was always on hand to help. Before we could even ask her she confirmed that as we were travelling with our 2yr old son she would ensure that we had a car seat to use when travelling by road and a smaller lifejacket when on the river. Someone who is forward thinking like that make travelling so much easier and she is a real asset to the company.
As for the tour itself, everything was planned meticulously and when they said they’d pick you up at a certain time they were there early. The guides we had (Vincent Yatin and Ashraaf) were great with our little boy and were so knowledgeable when it came to the flora and fauna. Answering all the questions we had while being very personable and genuinely enjoying their job. Out on safari we were able to spot the Borneo Big 5 (even if the orangutan was for mere seconds, we’re counting it!) and with the guides all being in contact with each other they were able to take us directly to a point of interest if an animal showed itself. While on the river we stayed in Sukau lodge which was beautiful and the staff there were also incredible, they even helped us to celebrate our son’s second birthday and the food they provide is both plentiful and delicious.
Honestly, I’m usually hesitant to recommend companies to friends in case they have a bad experience but I’ve already told friends who have asked about BET as I’m confident they would have as good as an experience as us. Thank you so much for everything.
翻译:我们刚刚结束了这家公司的四天三夜旅行,强烈推荐!从最初联系预订行程到旅行本身,一切都棒极了。我们很幸运,第一次联系后就遇到了Clare作为我们的预订协调员,她非常出色。她及时、详尽地解答了我们提出的各种问题,随时准备提供帮助。在我们开口询问之前,她就主动确认,因为我们带着两岁的儿子,她会确保我们在公路旅行时使用儿童安全座椅,在河上漂流时使用小型救生衣。像她这样有远见的人让旅行变得轻松许多,她绝对是这家公司的宝贵财富。
至于旅行本身,一切都安排得井井有条,他们承诺的接送时间总是提前到达。我们的导游(Vincent Yatin和Ashraaf)对我们的小儿子非常耐心,而且对动植物知识渊博。他们耐心解答了我们所有的问题,待人亲切,看得出来他们真的很热爱自己的工作。在野生动物之旅中,我们竟然看到了婆罗洲五大兽(即使猩猩只出现了短短几秒,我们也算数!)。由于所有向导都保持着联系,一旦有动物出现,他们就能立即带我们前往目标地点。在河上,我们住在苏考旅馆,那里风景优美,工作人员也热情周到,他们甚至帮我们庆祝了儿子的两岁生日,而且旅馆提供的食物既丰盛又美味。
说实话,我通常不太愿意向朋友推荐旅行社,怕他们体验不好,但我已经把婆罗洲旅游公司推荐给了询问的朋友,因为我相信他们也会和我们一样拥有美好的体验。非常感谢你们所做的一切。