点评:So frustrated with the experience only because of parking! Before the event, I purchased a parking pass together with the concert tickets from Ticketmaster. Upon arriving at the venue, I followed the direction where to park by ParkWhiz (who apparently sold the parking pass thru Ticketmaster) and put in my license plate into the app as registration for parking. After the event, lo and behold, I got a parking citation for $75 saying I didnt pay. After contacting ParkWhiz customer service, I was told that the app didnt get my license plate. Then later, they told me that I parked in the wrong location. It turns out their Where To Go direction on parking pass is clearly incorrect and misleading but they insisted that it is my mistake... they will not take any accountability for the wrong direction... they already got my money anyway and they dont care about me being penalized with a fine for their mistake. Wow, what a customer service! Never again!!!
翻译:仅因为停车而对体验感到沮丧!活动开始前,我从 Ticketmaster 购买了停车证和音乐会门票。到达场地后,我按照 ParkWhiz 的指示(显然是通过 Ticketmaster 出售停车证)将我的车牌输入应用程序作为停车登记。活动结束后,你瞧,我收到了一张 75 美元的停车罚单,说我没有付钱。联系 ParkWhiz 客户服务后,我被告知该应用程序没有获得我的车牌。后来,他们告诉我,我把车停错了。事实证明,他们在停车证上的“去哪儿”方向显然是不正确的,而且具有误导性,但他们坚持认为这是我的错误……他们不会对错误的方向承担任何责任……反正他们已经拿到了我的钱,他们不在乎关于我因为他们的错误而被罚款的事。哇,多么好的客户服务!再也不!!!