点评:My travel agent from Maryland contracted with TempoVIP for my family’s trip to Portugal and Spain. The trip was amazing and all the details were covered—From top notch 5 star hotels to reservations at 5 star restaurants to amazing tour guides and activities. Our flight to Lisbon was cancelled on the way there and they have a 24/7 app to communicate. They were very responsive and rearranged our tours in Lisbon since we missed a day and a half.
We had drivers to and from the airport and to 5 different cities and a train station. They were always on time and pleasant. Our favorite was Antonio who drove us to 4 of our destinations. He gave us history, pointed things out things, helped us learn some Portuguese and always had a smile on his face (and had plenty of cold water). My kids took a picture with him before he left the last day.
They accommodate you with anything you want to do. I added a hot air ballon ride in Evora which was fantastic. The hotels were beautiful with wonderful service.
We had one other issue where the incorrect train tickets were issued and this was discovered 1 1/2 hours before the train. I contacted them though the app and the issue was resolved within an half hour.
I highly recommend this company.
I highly recommend using them for a trip to Portugal and Spain.
翻译:我来自马里兰州的旅行社与 TempoVIP 签订了我家人去葡萄牙和西班牙旅行的合同。这次旅行非常棒,涵盖了所有细节——从顶级的五星级酒店到五星级餐厅的预订,再到令人惊叹的导游和活动。我们飞往里斯本的航班在途中被取消,他们有一个 24/7 的应用程序可以进行沟通。由于我们错过了一天半的时间,他们非常积极地响应并重新安排了我们在里斯本的旅行。
我们有司机往返机场、5 个不同的城市和一个火车站。他们总是准时而且令人愉快。我们最喜欢的是安东尼奥,他开车带我们去了 4 个目的地。他给我们讲述了历史,指出了一些事情,帮助我们学习了一些葡萄牙语,并且脸上总是挂着微笑(并且有足够的冷水)。在他最后一天离开之前,我的孩子们与他合影。
他们可以满足您任何您想做的事情。我在埃武拉增加了一次热气球之旅,非常棒。酒店很漂亮,服务也很棒。
我们还遇到了另一个问题,即开出的火车票不正确,这一问题是在火车出发前 1 1/2 小时发现的。我通过应用程序联系了他们,问题在半小时内得到了解决。
我强烈推荐这家公司。
我强烈建议在去葡萄牙和西班牙旅行时使用它们。