点评:Private tour booked on Tourhub. Great itinerary based on my interests. Very reasonable and well located hotels. Excellent guide/driver who did his best to accommodate me.
Transfers provided by other drivers (on the last day of my tour, since the above guide/driver could not continue due to an emergency, and to my next destination in Bali) were not as good, with drivers texting while driving and making unannounced stops to smoke or run personal errands.
One thing that could be improved is providing more detailed information about the Bromo and Ijen hikes: what to expect, what to bring, how to dress, etc. I got none prior to the tour, and very little during the tour. At some point I felt like I was pulling teeth ("Is it going to be cold at the top?", "Maybe"; "Should I bring my hiking pole?", "Maybe"). Sure there is some information online, but when paying for a private tour one expects to get this information from the tour company. It would also be in their best interest to avoid misunderstandings and unprepared clients.
翻译:在 Tourhub 上预订的私人旅游。根据我的兴趣制定的很棒的行程。非常合理且位置优越的酒店。优秀的导游/司机竭尽全力为我提供住宿。
其他司机提供的接送服务(在我旅行的最后一天,由于上述导游/司机因紧急情况无法继续,并前往我的下一个目的地巴厘岛)不太好,司机在开车时发短信并突然停车吸烟或处理个人事务。
可以改进的一件事是提供有关布罗莫和伊真火山徒步旅行的更详细信息:会发生什么、要带什么、如何着装等。在旅行之前我没有得到任何信息,旅行期间也很少有信息。在某些时候,我感觉自己在拔牙(“山顶会冷吗?”,“也许”;“我应该带上我的登山杖吗?”,“也许”)。当然,网上有一些信息,但在支付私人旅游费用时,人们希望从旅游公司获得这些信息。避免误解和让客户毫无准备也符合他们的最大利益。