点评:Just returned from Backroads trip from Austria into Italy. This was our second adventure with them, (did Vietnam 18 months ago.) Both were wonderful. Most recent guides Mandy, Laura, and Leoni could not have been better: Friendly, energetic, and knowledgeable about local customs, history, and of course great biker support.
When my husband experienced an unfortunate accident, all three of them flew into immediate, skilled, coordinated action. Thankfully he was able to continue on the trip, but did not bike. These leaders, and corporate Backroads were in constant communication to check on him, and inquire about our needs. This included any assistance with filing for trip insurance reimbursement. (You would be silly to leave home without it.) Less than a month from returning, we have received insurance payment, thanks to help from Elle in Backroads admin.
Regarding the biking, hotel and group experience, definitely 5 star. Routes well planned, E-bikes worked great. Spectacular scenery. Hotels were lovely, with few minor exceptions. Historic hotel properties do have challenges, but I heard no complaints from other bikers.
Our group of 12 was a perfect number. Previous Vietnam journey with 26 was great fun, but did not achieve the cohesiveness of the smaller number. We had a wonderful time together, and I returned very happy to have 11 new friends.
Highly recommend Backroads. Maybe we'll be on your next adventure! For perspective, I'm 69, husband 72. Very active, but are recreational bikers.
翻译:刚结束Backroads组织的从奥地利到意大利的旅行。这是我们第二次参加他们的旅行团(18个月前去了越南)。两次旅行都非常棒。这次的向导Mandy、Laura和Leoni简直无可挑剔:她们热情友好、精力充沛,对当地风俗、历史了如指掌,当然,对骑行者的支持也无可挑剔。
我丈夫不幸发生意外后,她们三位立即采取了专业且协调的行动。幸运的是,他最终得以继续行程,只是没能骑车。这些领队和Backroads公司一直与我们保持联系,关心他的情况,并询问我们的需求。这其中就包括协助我们申请旅行保险赔偿。(出门旅行不买保险可就太傻了。)回国不到一个月,我们就收到了保险赔款,这要感谢Backroads行政部门的Elle的帮助。
就骑行、酒店和团队体验而言,绝对是五星级的。路线规划周密,电动自行车性能卓越。沿途风景壮丽。酒店也很棒,只有一些小瑕疵。历史悠久的酒店确实会有一些挑战,但我没听到其他骑行者抱怨。
我们一行12人,人数刚刚好。之前和26个人一起去越南旅行也很有趣,但不如这次人数少一些,团队凝聚力更强。我们一起度过了美好的时光,我很高兴结识了11位新朋友。
强烈推荐Backroads旅行社。也许下次你们的旅行我们也会参加!作为参考,我69岁,我丈夫72岁。我们都很活跃,但只是休闲骑行。