Avoid this airport, if possible.
Euroairport Basel-Mulhouse-Freiburg的点评
点评:It was horrible, I will never use this airport again. We arrived 2 hours before our flight and went through security with no hold up. We then got to Passport control was absolutely awful. Hundreds in the queue which was not controlled and about 6 people wide, eventually filtering down to 2. People panicking about flights, children and parents stressed out and nobody to provide information or help. Lots of people were jumping the queue and barging their way through to try and make their flights. The problem, we discovered when we got to the front was that only a couple of booths were open to manually check passports and most of the biometric Passport machines were not in operation. We just made our flight which was boarding when we got to our gate. The problem is completely avoidable with proper management.
翻译:真是太糟糕了,我以后再也不会用这个机场了。我们提前两个小时到达,安检也很顺利。但是到了护照检查处,情况简直糟透了。数百人排着长队,完全没有秩序,队伍大概有六个人宽,最后才慢慢缩减到两个人。人们都在为航班而焦虑,孩子和家长们更是紧张不已,却没有人提供任何信息或帮助。很多人插队,硬挤过去,想赶上飞机。等我们终于排到前面时才发现,只有几个柜台开放人工查验护照,大部分生物识别护照机都坏了。我们好不容易才赶上飞机,到达登机口的时候飞机已经开始登机了。如果管理得当,这个问题完全可以避免。