点评:We purchased a 3d sculptor while there with my family visiting from the US. The price was outrageous at $900.00 but they assured us that it was made of a very strong material and they could ship it without an issue. We paid over $200.00 for shipping. The sculptor was received 2-3 weeks later totally smashed in the box. We sent them pictures of the damage and they responded that they could not give us a refund but we could choose something else from this ridiculously over priced store adding up to the same value. No, it is your responsibility to get the item to the buyer in one piece and if it is broken you get refunded the total price because you pay for postal insurance. Guess what! They valued the item at 75chf, which is about $95.00 us. I guess that is what they feel this $900.00 Sculptor is worth!! We have since disputed the Credit Card charge so they will be maybe getting the 75chf that they valued this at from the postal service but this shouldn’t be this difficult!!
翻译:我和从美国来探亲的家人一起去那里玩,买了一个3D雕塑。价格贵得离谱,要900美元,但他们保证说雕塑是用非常结实的材料制成的,可以安全送达。我们付了200多美元的运费。结果两三周后收到的雕塑,在箱子里完全碎了。我们把损坏的照片发给了他们,他们回复说不能退款,但可以让我们在这个价格离谱的店里买其他东西,总价值差不多。不,他们说把东西完好无损地送到买家手里是他们的责任,如果东西坏了,就全额退款,因为你付了邮寄保险。你猜怎么着!他们给这件东西估价75瑞士法郎,大约95美元。我猜这就是他们觉得这个900美元的雕塑值多少钱吧!我们已经就信用卡扣款提出异议,所以他们或许能从邮政部门拿到他们估价的75瑞士法郎,但这不应该这么难!