点评:On arrival we were met at reception by Lisa and Sophie both girls were extremely polite and welcoming and very hands on from the onset to the end. They greeted us both with a warm smile and gave us an overall introduction to the spa area, this was our second visit for mud spa treatment. Both girls ensured we had a wonderful experience throughout, they were extremely attentive to our needs. We were at the spa in early January which was amazing however, on our return on this occasion we had an extra treat in store as the spa has been recently renovated with an added Salt room and Sauna which were both amazing. The changing rooms are absolutely pure luxury, spotless clean, showers were top class. The space was very open including private changing rooms for comfort. Not only were our needs met our expectations were most definitely fulfilled. We left feeling rejuvenated and fully relaxed. Definitely recommend a trip to The Heritage Spa.
Thanks girls for your kindness, attentiveness, professionalism and your warm uplifting spirits. You both are super diligent with a hands on approach. Customer service skills outstanding.
All of the staff members that we came into contact with at the spa were efficient and e engaged in a very pleasant manner
After our pampering we made our way across to the hotel for our lunch, food for the soul, fresh fish chowder served with homemade brown bread, our favourite, a must have when visiting the hotel. Staff here were also as usual extremely pleasant, all hands on deck, attentive and extremely efficient. The Heritage is our go to for pure bliss and relaxation therapy, its like home from home. The comfort, ambience and warm welcome is superb, 5 star treatment every time.
We wish to express our gratitude with a big "Thank you" to the Management Majella/Elaine/JP & all the Staff Reception (Andrea/Chloe) including the restaurant staff of the hotel and Spa for all your hard work, diligence and absolutely super teamwork and efforts. Well done!!
Look forward to seeing you again soon!
Much appreciated
Clodagh & Paul
翻译:抵达后,丽莎和索菲在接待处迎接了我们,这两个女孩都非常有礼貌和热情,从开始到结束都非常亲力亲为。他们以温暖的微笑迎接我们,并向我们介绍了水疗区的整体情况,这是我们第二次来这里进行泥浆水疗护理。两个女孩都确保我们在整个过程中拥有美好的体验,她们非常关注我们的需求。我们在一月初去了水疗中心,这真是太棒了,然而,当我们回来时,我们得到了额外的待遇,因为水疗中心最近进行了翻新,增加了盐室和桑拿浴室,这都很棒。更衣室绝对是纯粹的奢华,一尘不染,淋浴是一流的。空间非常开放,包括舒适的私人更衣室。我们的需求不仅得到满足,我们的期望也得到了绝对的满足。我们离开时感觉焕然一新,完全放松。绝对推荐去Heritage Spa 体验一下。
感谢女孩们的友善、细心、专业精神和热情振奋的精神。你们都非常勤奋,亲力亲为。客户服务技能出色。
我们在水疗中心接触到的所有工作人员都很高效,而且态度非常愉快
尽情享受之后,我们前往酒店享用午餐,这是灵魂的食物,新鲜的鱼杂烩搭配自制的黑面包,这是我们最喜欢的,也是访问酒店时的必备品。这里的工作人员也像往常一样非常令人愉快,所有的人都在甲板上,细心且非常高效。 Heritage 是我们寻求纯粹幸福和放松疗法的地方,它就像家外之家。舒适度、氛围和热情的欢迎都是一流的,每次都是五星级的待遇。
我们衷心感谢管理层 Majella/Elaine/JP 和所有接待人员(Andrea/Chloe),包括酒店和水疗中心的餐厅工作人员,感谢你们的辛勤工作、勤奋和绝对的超级服务。团队合作和努力。做得好!!
期待很快再次见到您!
非常感激
克洛达和保罗