点评:I booked 30 minutes spa treatment (shoulder and back massage) and they gave me slot 4pm. I walked in 4pm and they asked me some paper work. While I was doing paper work, a lady who stayed hotel, booked hot stone massage, but they booked her in next day, the lady said she is leaving next day. Receptionist asked her come back in half an hour.
Anyway, the person who guide me into a room and asked me to prepare for it. Then she said massage will be finished 25 minutes past 4. I said I supposed to have 30 minutes treatment, she said we need to turn the room around the next guest. I took off my watch, it was already 12 minutes past 4 then she came began to gave me massage.
Not long to go, she said the treatment has finished and be prepared to come out. I felt very short. She left, I looked watch, 4.25pm.
I literally 12 minutes treatment instead of 30 minutes and they charged me £60.
I had most expensive treatment with rubbish service.
I won't go back and wouldn't recommend. I was disappointed even when I walked into Spa because I was expected previous person who gave me massage early this year. 😩
翻译:我预订了 30 分钟的水疗护理(肩部和背部按摩),他们给了我下午 4 点的时间。我下午 4 点走进去,他们问我一些文书工作。当我在做文书工作时,一位住在酒店的女士预订了热石按摩,但他们给她预订了第二天,那位女士说她第二天就要离开。接待员让她半小时后再回来。
不管怎样,引导我进入房间并让我做好准备的人。然后她说按摩将在四点过 25 分钟结束。我说我应该接受 30 分钟的治疗,她说我们需要把房间转给下一位客人。我摘下手表,已经四点十二分了,她过来开始给我按摩。
没多久,她说治疗已经结束,准备出来了。我感觉自己很短。她走了,我看了看,下午 4.25。
我实际上接受了 12 分钟的治疗,而不是 30 分钟,他们向我收取了 60 英镑。
我接受了最昂贵的治疗和垃圾服务。
我不会回去也不会推荐。即使当我走进水疗中心时我也很失望,因为我预计今年早些时候会给我按摩的人。 😩